Monique Walker
Byram
Summary
Results-driven Manufacturing Professional with expertise in production processes, quality inspection, and commercial transportation training. Maintained quality standards and improved production efficiency while ensuring safety compliance. Trained and coached commercial bus drivers to promote a culture of safety and accountability. Demonstrated strong leadership and communication skills, delivering impactful results across diverse industries.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Bus Driver
Cline Tours
06.2026 - Current
- Transported construction workers to work sites, ensuring timely arrival for project schedules.
- Operated bus safely, adhering to traffic regulations and company policies.
- Conducted pre-trip inspections to ensure vehicle safety and functionality.
- Assisted passengers with boarding and disembarking, ensuring a comfortable experience.
Bus Driver Training Instructor
First Student Transportation
Jackson
09.2025 - Current
- Developed training programs for new bus drivers at First Student Transportation.
- Conducted safety instruction for bus operation and passenger management.
- Evaluated driving skills and provided constructive feedback to trainees.
Tire Builder
Continental Tire
Clinton
07.2024 - 07.2026
- Operated tire-building machinery to assemble high-quality tires.
- Inspected raw materials for defects before production.
- Collaborated with team members to ensure efficient workflow.
Production Worker
Nissan North America, Inc.
Canton
07.2021 - 11.2024
- Operated assembly line equipment to ensure efficient production processes.
- Inspected parts for quality and compliance with manufacturing standards.
- Collaborated with team members to maintain a safe work environment.
Bus Driver
Jackson Public Schools
08.2014 - 09.2021
Quality Control Inspector
J.A.King
Canton
04.2013 - 07.2021
- Conducted inspections of manufactured products for quality and compliance standards.
- Collaborated with production teams to address quality issues promptly.
- Utilized measurement tools to assess product specifications accurately.
Customer Service Representative
CHECK ADVANCED
Yazoo
03.2004 - 04.2009
- Streamlined communication between upper management and personnel, enhancing information flow.
- Retrieved credit records from agencies to facilitate loan processing.
- Processed loan payments from customers efficiently.
- Established new customer accounts to enhance service offerings.
- Answered customers' questions.
Customer Service Representative
BRESTWAY RENT TO OWN
Canton
02.2001 - 04.2003
- Assisted subordinates and supervisors in identifying and resolving problems.
- Interviewed customers to obtain information and explain available financial services.
- Typed account information obtained from customer on record card and form.
- Investigated and corrected errors, following customer and establishment records and using calculator and computer.
Customer Service Representative
SUPER K-MART
Jackson
01.1998 - 01.2001
- Processed cash, checks, and credit card transactions for customers and employees, ensuring accurate and timely service.Facilitated cash disbursement for transactions and recorded financial transactions.Conducted cash count to ensure accuracy to verify amounts and issued receipts for funds received.Operated cash register with peripheral electronic data processing equipment, for bar coding.
- Assisted customers with inquiries and product information to enhance satisfaction.
- Resolved customer complaints through effective listening and problem-solving techniques.
- Processed orders and returns using the company’s customer relationship management system.
Education
High School Diploma -
Canton High School
Canton, MSSkills
- Bus Driving
- Commercial Driving
- Passenger Safety
- Route Navigation
- Safety Regulations
- Quality Control
- Quality Assurance
- Quality Inspector
- Inspection
- Customer Service
Certification
Phlebotomy
Assessments
Highly motivated and dependable professional with experience in manufacturing production, quality inspection, and commercial driver instruction. Demonstrates strong attention to detail, a commitment to quality and safety, and the ability to train, mentor, and support others. Skilled at meeting production goals, identifying and resolving quality issues, maintaining regulatory compliance, and communicating effectively with diverse teams. Recognized for reliability, leadership, problem-solving, and consistently delivering high-quality results in fast-paced environments.
Timeline
Bus Driver
Cline Tours
06.2026 - Current
Bus Driver Training Instructor
First Student Transportation
09.2025 - Current
Tire Builder
Continental Tire
07.2024 - 07.2026
Production Worker
Nissan North America, Inc.
07.2021 - 11.2024
Bus Driver
Jackson Public Schools
08.2014 - 09.2021
Quality Control Inspector
J.A.King
04.2013 - 07.2021
Customer Service Representative
CHECK ADVANCED
03.2004 - 04.2009
Customer Service Representative
BRESTWAY RENT TO OWN
02.2001 - 04.2003
Customer Service Representative
SUPER K-MART
01.1998 - 01.2001
High School Diploma -
Canton High School