Summary
Overview
Work History
Education
Skills
Timeline
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Monique Williams

Pooler,GA

Summary

Proven leader with a track record of enhancing productivity and customer satisfaction through exceptional problem-solving and interpersonal skills. Expert in driving team performance, reducing downtime by implementing preventive measures, and cultivating strong relationships. Achieves beyond set targets, ensuring quality and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

15
15
years of professional experience

Work History

Amazon Leadership

Amazon
09.2018 - 01.2024
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
  • Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Supervised ongoing daily production phases.
  • Troubleshot equipment to reduce service calls and downtime.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Cultivated professional working relationships with peers and supervisors.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Meat & Seafood Manager

Kroger
10.2008 - 12.2018
  • Ensured consistent execution of company policies regarding employee performance evaluations, maintaining an accountable workforce focused on continuous improvement.
  • Addressed customer inquiries and concerns in a timely manner, providing expert knowledge on product selection and preparation techniques, resulting in enhanced customer satisfaction levels.
  • Developed strong vendor relationships, negotiating favorable pricing to maintain competitive product offerings and increased profitability.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
  • Conducted regular inspections of department equipment, ensuring proper maintenance for optimal performance levels was reached.
  • Worked closely with employees and customers to effectively manage daily operations and communications.

Education

No Degree - Accounting And Finance

Inland Empire Job Corps
San Bernardino, CA
05-1992

High School Diploma -

Anaheim High
Anaheim, CA
05-1990

Skills

  • Attention to Detail
  • Inventory Replenishment
  • Multitasking Abilities
  • Reliability
  • Organizational Skills
  • Excellent Communication
  • Team Collaboration
  • Task Prioritization
  • Interpersonal Skills
  • Analytical Thinking
  • Time Management
  • Problem-Solving

Timeline

Amazon Leadership

Amazon
09.2018 - 01.2024

Meat & Seafood Manager

Kroger
10.2008 - 12.2018

No Degree - Accounting And Finance

Inland Empire Job Corps

High School Diploma -

Anaheim High

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Monique Williams