Monique Odie
Chicago,IL
Summary
Security professional with extensive experience at Allied Universal Security. Expertise in personnel screening, identification verification, and emergency response. Proven track record of enhancing safety through effective communication and thorough patrols. Strong ability to maintain secure environments while delivering exceptional service under pressure.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security
12.2024 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Caregiver
Comfort Keepers
10.2024 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Caregiver
Honor Home Care
11.2024 - 01.2025
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Customer Service Assistant
CTA-Chicago Transit Authority
06.2024 - 10.2024
- Answered customer questions about product availability and shipment times.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Gathered and verified data from customers to promote marketing initiatives.
- Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
Education
High School Diploma -
Peace And Education Coalition High School
06-2015
Skills
- Personnel screening
- Stationary surveillance
- Identification verification
- Premises patrol
- Metal detector operation
- Report writing
- Incident reporting
- Security guard license
- General security
Accomplishments
- Established and maintained anti-hijack and major theft protocol.
- Successfully completed two-week security training program.
Certification
- Unarmed Licensed
- Armed Licensed
- Concealed to Carry
Custom
- Documented and resolved Issue which led to Result.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Security Officer
Allied Universal Security
12.2024 - Current
Caregiver
Honor Home Care
11.2024 - 01.2025
Caregiver
Comfort Keepers
10.2024 - Current
Customer Service Assistant
CTA-Chicago Transit Authority
06.2024 - 10.2024
High School Diploma -
Peace And Education Coalition High School