Summary
Skills
Work History
Overview
Certification
OfficeManager

Vincent Willingham

Customer Service
Atlanta,GA

Summary

Systematic and industrious Armed Transport Driver, experienced with monitoring transit hub and route operations to identify suspicious behaviors and prevent criminal activities. Develop productive law enforcement relationships to enhance outcomes of investigations and criminal prosecutions. Fairly apply rules to meet strict industry standards.

Skills

  • Microsoft, Excel and Outlook Software Proficiency
  • Teamwork and Collaboration
  • Written Communication
  • Problem-Solving
  • Attention to Detail
  • Interpersonal Communication

Work History

Cash Transit Armed Guard

ATM Response
Atlanta , GA
09.2021 - Current
  • Checked high-value, frequently-targeted freight and documented tracking information to aid law enforcement with investigations.
  • Conducted thorough investigations of incidents like lost valuables and possible theft to identify any criminal activity and contact appropriate authorities.
  • Prepared reports documenting investigation activities and results.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Delivered ATM and Valut Cash to customer locations within specific timeframes.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Cash Transit Armed Guard

Garda World Cash Logistics
Atlanta, GA
05.2018 - 06.2019
  • Consistently applied transit system laws and verbally reprimanded or officially cited violators.
  • Accompanied personnel on routine routes to deter criminal activity.
  • Checked high-value, frequently-targeted freight and documented tracking information to aid law enforcement with investigations.
  • Maintained vigilant presence across transit properties to quickly spot and manage issues such as access violations and unauthorized materials.
  • Examined credentials of unauthorized persons attempting to enter secured areas.

Logistics Specialist

Eaton Electrical
Smyrna, GA
04.2017 - 04.2018
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Validated inventory levels and updated systems using handheld devices.
  • Used in-house tracking system to schedule shipments of goods to customer warehouses.
  • Issued timely and accurate responses to both internal and external inquiries.

Overview

3
3
years of professional experience

Certification

  • Real Estate Training (Metro Broker)- Completed in 2009
Vincent WillinghamCustomer Service