Tyler O'Lone
Motivated and adaptable professional with a strong background in logistics, sales, customer service and tactical operations. Experienced in working with a global black car service transportation company and as a front desk lead in the fitness industry. Demonstrated success in supporting complex operations and consistently delivering exceptional service. Skilled at multitasking, problem-solving, and thriving under pressure, with the added benefit of military discipline and teamwork acquired through service in the Army National Guard. Seeking to leverage a diverse skill set and strong work ethic in a challenging new role.
Work History
Cash Transit Armed Guard
1 Year 10 Months- Adhered to strict confidentiality standards when handling sensitive information related to clients'' financial assets.
- Provided a strong visible deterrent against potential thefts by maintaining an alert and professional demeanor while on duty.
- Guard and maintain the safety and security of our employees, armored truck, and liability at all times
- Responsible for providing service to customers' ATMs including loading/unloading of currency, changing of receipt paper, clearing of paper jams/debris as needed
- Following all applicable procedures, policies and regulations relating to the safe and lawful carrying, handling, care, security and use of firearms
Front desk
9 Months- Greeting and checking in members and guests
- Assisting coaches during class
- Scheduling appointments and classes
- Processing payments and maintaining accurate records
- Assisting with membership sales and renewals
- Updating member information in the database
- Assisting with marketing and promotional activities
- Maintaining a clean and organized reception area
- Assisting with the maintenance of gym equipment
- Assisting with the ordering of supplies and inventory
- Troubleshooting and resolving customer complaints and issues
- Providing general administrative support as needed
Sales/Operations Specialist and Event Coordinator
2 Years 8 Months- Collaborated with the Department of State, Department of Defense, and Homeland Security to oversee all ground transportation of afghan regugees
- Monitored and served as the oversight authority associated with the daily work of security officers, and personal security
- Remotely handled the reservation line for individuals that needed a car service ride, and assisted to modify their ride
- Communicated with new account holders, and prospective clients
Junk Hauler
5 Months- First point of contact for customers on each job
- Educate customers about pricing, services and the benefit to them, ensuring 110% satisfaction
- Safely operate the junk truck at all times
- Be able to make logistical decisions
- Assist in all daily truck inspections (Tire pressure, oil, equipment, etc)
- Help train new hires in day to day operations and company core values
Detailer
6 Months- Clean the interior and exterior of vehicles using a variety of products and methods
- Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations
- Apply protective finishes to the exteriors of our customers' cars
- Perform inspections to ensure that each step of the cleaning process has been completed
- Answer any questions that customers have about their car detailing
- Assist in the management of inventory and reordering of supplies
- Perform other administrative tasks as requested by supervisors
Haunt Actor
1 Year 2 Months- Adapted quickly to changes in script or scene direction while maintaining character consistency throughout the performance.
- Consistently arrived on time and prepared for all scheduled performances, demonstrating professionalism and dedication to the role.
- Escorted anyone that didn't feel safe into a safe location
Marketing/Personal Trainer - Associate
2 Years 11 Months- Customer service greeting the new clients and showing them the gym
- Marketing Accessible Fitness by putting together brochures and flyers
- Setting up trade show events with the MS Society and other organizations
- Putting together exercise programs for people with physical challenges and sport specific training
Education
High School Diploma
Skills
Accomplishments
In 2021, I worked as an operations specialist for Task Force Eagle working a part of Operation Allies Welcome in Washington DC. I worked directly with Homeland security, the department of state and the US Army overseeing and coordinating the charter bus transportation of 25,000 Afghan refugees in total from airports to different bases all over the country, such as Texas, Indiana, Virginia, Jersey and quantico for roughly eight months.
Certification
- 9mm and 40. Caliber Firearms Permit, Current
- BSIS Guard Card, Current
- Baton Certification, Current
- OC Spray Certification, Current
- Handcuffing Certification, Current
- CPR/AED Certification, Current
- First Aid Certification, Current
- Class C Driver's License, Current
- Community Emergency Response Team Certification, Current
- Combat Basic Life Saving Certification, Current
- Introduction to Paramedicine studies Certification, Current
Military Service
California Army National Guard, United States
US Army Infantryman, Current
Combat Operations: Engaging in direct ground combat with enemy forces
Patrols and Reconnaissance: Conducting foot patrols to gather intelligence and ensure security
Weapons Handling: Operating and maintaining a variety of firearms and equipment
Field Tactics: Utilizing tactical maneuvers and strategies in various environments
Training: Regularly participating in drills and exercises to maintain combat readiness
Maintenance and Logistics: Ensuring that weapons, gear, and vehicles are in good working order
First Aid: Providing basic medical care and emergency treatment on the field
Team Coordination: Working closely with other soldiers to accomplish missions
Personal Information
Work Permit: Authorized to work in the US for any employer
Security Clearance: Secret
Affiliations
Board member on the Emerging Leaders Association within the MS Society