MONISHA R SANDERSON

Compiled financial data into reports for effective analysis and planning. Followed up with clients through thank-you cards, enhancing relationship management. Delivered tailored service plans that resulted in increased referrals from satisfied clients. Networked with new clients, fostering relationships and identifying additional business opportunities.

Created and launched entertainment initiatives focused on clients with disabilities.

Evaluated daily moods to refine engagement strategies.

Arranged both at-home and community activities to boost enjoyment levels.

Guided non-verbal clients in accessing a variety of recreational activities.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.