Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
Timeline
Generic

Monna Lisa Oliveira

Alpharetta,GA

Summary

Results-driven financial professional with Certified Financial Education Instructor (CFEI®) credential and extensive experience in business operations and budgeting. Over a decade of managing service-based businesses, focusing on strategic planning, cost control, and customer relationship management. Transitioning into corporate finance to leverage analytical skills and enhance data-driven decision-making for organizational growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Business Owner / Residential Cleaning Services

Monna Lisa Cleaning Services
Atlanta, USA
04.2010 - Current
  • Launched and operated a client-focused home services business, managing all day-to-day functions, including customer relations, scheduling, vendor coordination, budgeting, and service delivery.
  • Cultivated and maintained long-term client relationships through proactive communication, service quality, and trust, resulting in 70% repeat business and consistent customer referrals.
  • Handled administrative and operational tasks such as payroll, invoicing, calendar management, and tracking, demonstrating strong organizational and multitasking abilities.
  • Monitored cash flow, managed accounts payable/receivable, and prepared monthly financial summaries, gaining hands-on experience with financial oversight, budget planning, and expense control.

Elementary Teacher

João Jorge Sabino Municipal School
Sao Paulo, Brazil
07.2007 - 12.2009
  • Elementary education K-6 in Science, Math, and Art.
  • Utilized various teaching techniques such as projects, games, debates.
  • Planned and delivered engaging lessons to all students in the class.
  • Conducted parent-teacher conferences to discuss student progress.

Event Coordinator

Bienal Library
Sao Paulo, Brazil
11.2006 - 12.2007
  • Developed event themes and concepts to ensure successful execution of events.
  • Ensured effective communication between vendors and suppliers before, during and after the event.
  • Responsible for coordinating the International Theater Festival in the biggest theater in the city.
  • Worked directly with the Vertigem Group that presented a biblical trilogy of events using spaces like churches and jails.
  • Coordinated space modification approvals, and managed audience engagement strategies to ensure aesthetic and functional alignment of the environment.
  • Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.

Education

Bachelor of Arts - Arts - Education

Faceres University
Sao Paulo, Brazil
01.2007

Skills

  • Financial expertise
  • Payroll administration
  • Client relationship management
  • Interpersonal skills
  • Problem solving
  • Business strategy management
  • Analytical thinking
  • Budget planning
  • Effective communication
  • Practical Learning
  • Academic discipline
  • Emotional intelligence

Volunteer Experience

Volunteered with Junior Achievement, supporting financial literacy and youth education programs. 

Certification

  • NFCE- National Financial Educators Council - USA (2021) - Certified Financial Education Instructor℠ (CFEI®)

Languages

Portuguese
Native/ Bilingual
English
Full Professional

Timeline

Business Owner / Residential Cleaning Services

Monna Lisa Cleaning Services
04.2010 - Current

Elementary Teacher

João Jorge Sabino Municipal School
07.2007 - 12.2009

Event Coordinator

Bienal Library
11.2006 - 12.2007

Bachelor of Arts - Arts - Education

Faceres University

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