Jennifer Strait
Altamonte Springs,FL
Summary
Results-driven entrepreneur with a forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
6
6
years of professional experience
Work History
Residential Cleaning Business Owner
Strong Clean
01.2018 - 02.2024
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Established strong customer relationships through excellent communication and attentive service.
Server
Anna Maria Oyster Bar
10.2018 - 01.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Science - Business Administration And Management
State College of Florida, Manatee-Sarasota
Bradenton, FL05.2025
High School Diploma -
Bayshore High School
Bradenton, FL05.2006
Skills
- Business Development
- Business Planning
- Financial Management
- Customer Service
- Project Management
- Business Administration
- Quality Assurance
- Entrepreneurial personality
- Customer Relations
- Strategic Decision-Making
- Driven and Determined
- Attention to Detail
Timeline
Server
Anna Maria Oyster Bar
10.2018 - 01.2021
Residential Cleaning Business Owner
Strong Clean
01.2018 - 02.2024
Associate of Science - Business Administration And Management
State College of Florida, Manatee-Sarasota
High School Diploma -
Bayshore High School