Monowar Hossain
Brooklyn,NY
Summary
Driven sales professional with a proven track record at Domino's Pizza, adept in customer relationship building and pipeline management. Excelled in enhancing client base through creative thinking and strategic upselling, ensuring superior customer service. Skilled in Microsoft applications, showcasing an organized approach and efficient time management. Achieved significant lead generation by leveraging excellent communication and relationship-building abilities.
Overview
1
1
year of professional experience
Work History
Inside Sales Assistant
Dominos's Pizza
06.2023 - Current
- Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
- Increased sales leads by proactively contacting prospective clients and providing product information.
- Maintained account information accuracy by communicating frequently with salesmen and account executives.
- Expedited resolution of client issues by promptly escalating concerns to appropriate internal departments for swift action.
- Participated in weekly sales meetings to discuss performance metrics, share best practices, and strategize new approaches for lead generation.
- Optimized communication channels within the organization by developing a standardized system for tracking correspondence between inside sales staff members.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - Computer Science
Central University of Science And Technology
Dhaka, Bangladesh12-2022
Skills
- Customer Relationship Building
- Cold-calling
- Upselling and Cross Selling
- Pipeline Management
- Data entry proficiency
- Customer Service
- Order Management
- Relationship Building
- Customer Relationship Management
- Data Entry
- Organized and Efficient
- Creative Thinking
- Purchase Packaging
- Microsoft applications proficiency
- Cash Handling
- Building Customer Loyalty
- Excellent time management
Accomplishments
- Achieved best team leader award through effectively helping with team work .
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Limited Working
Interests
- Participating in local clean-up initiatives
- Supporting STEM education initiatives and mentorship programs
- Youth Development Programs
- I enjoy helping others and giving back to the community
- Team Sports
- App Development
- Artificial Intelligence (AI) and Machine Learning
Timeline
Inside Sales Assistant
Dominos's Pizza
06.2023 - Current
Bachelor of Science - Computer Science
Central University of Science And Technology
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