Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Monroe Martin

Blue Island,Illinois

Summary

Results-oriented Outreach Worker with 20 years of experience. Successful at community education and connecting individuals dealing with similar issues. Adept at cultivating personal relationships with clients and community members. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable Outreach Specialist offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow up. Brings in new contacts through polished presentations and informational workshops.

Overview

7
7
years of professional experience

Work History

Outreach Specialist

Seeds Of Roseland
04.2023 - Current
  • Offered personalized support to individuals needing trauma services, helping connect each with available resources and relevant team members.
  • Ordered and analyzed background checks on applicants to mitigate staffing risk and liability.
  • Advocated for client needs and funding for at-risk groups.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Facilitated outreach activities to build community awareness.
  • Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
  • Increased referrals by calling on target groups, organizations and professionals.
  • Interviewed, screened, enrolled and sourced 125 new students.
  • Engaged current service program participants to assess current engagement and potential to develop new revenue streams.
  • Assisted families with financial and housing resources.

Life Coach

Chicago CRED
06.2019 - Current
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Connected clients with available resources to improve plan success.
  • Facilitated group sessions and learning discussions to further objectives.
  • Supported individuals dealing with mental health and emotional issues.
  • Provided education on mental health topics and resources to clients.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Collaborated with other professionals to coordinate comprehensive care for clients.

Violence Interrupoter

UCAN
01.2017 - 06.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Urban Studies

North Eastern University
Chicago, IL
06.2026

High School Diploma -

Hyde Park High School
Chicago, IL
06.1989

Skills

  • Project Outreach Plans
  • Community Events
  • Community Relations
  • Salesforce
  • Problem solving
  • Adaptability
  • Active listening
  • Networking abilities
  • Community engagement
  • Conflict resolution
  • Relationship building
  • Family Outreach
  • Youth Outreach
  • Nonviolent Crisis Intervention
  • Educational Programs
  • Problem-Solving
  • Crisis Intervention

Additional Information

worked successfully with black men united co hosting communtity events at fuller park and also at dearborn homes.

coordinated plenty of community events throughout southhside of chicago

Timeline

Outreach Specialist

Seeds Of Roseland
04.2023 - Current

Life Coach

Chicago CRED
06.2019 - Current

Violence Interrupoter

UCAN
01.2017 - 06.2019

Urban Studies

North Eastern University

High School Diploma -

Hyde Park High School

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Monroe Martin