Monroe W. Young
Providence
Summary
To utilize my considerable skills and ability to serve members of my immediate and global community. To work in a challenging administrative or managerial role with a company that values hard work, initiative, dedication, and leadership. Confident Staffing Manager with deep commitment to organizational development. Driven to locate top talent through consistent prospecting and interviewing.
Overview
45
45
years of professional experience
Work History
Employment Services Manager
Open Sky Community Services
10.2018 - Current
- Established clear communication channels among staff members, facilitating seamless coordination of services for an enhanced client experience.
- Facilitated successful job fairs that connected numerous candidates with potential employers from various industries.
- Assisted clients in overcoming barriers to employment by identifying appropriate resources such as training programs or support services available within the community.
- Developed and implemented an efficient client tracking system that allowed for real-time monitoring of progress toward employment goals.
- Manage and supervise Program staffs
- Reduced client unemployment duration by consistently matching them with suitable job opportunities through effective networking and relationship-building efforts.
- Managed and supervised a team of career counselors, fostering a supportive work environment that encouraged professional development.
- Analyzed program effectiveness through regular data collection initiatives, making informed decisions about resource allocation based on measurable outcomes.
Unit Supervisor
Horace Mann Education Associates (HMEA)
12.2013 - 07.2017
- Implemented cost-saving measures that significantly reduced operational expenses without compromising service quality or employee morale.
- Developed a positive work culture with a strong emphasis on collaboration, innovation, and continuous improvement.
- Delivered consistent results by setting clear expectations and holding team members accountable for their performance.
- Reduced employee turnover rate through effective leadership, communication, and team-building initiatives.
Owner / Manager
Harmony Family Restaurant
09.2006 - 03.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Vocational Specialist / Case Manager
Newport County Community & Gateway Mental Health
05.2000 - 11.2008
- Wrote treatment plans, court reports and other document according to case load
- Coordinated with multidisciplinary teams to address barriers hindering clients'' employment success, resulting in increased retention rates.
- Led and organized individual and group career counseling and employability workshops to facilitate job placement.
- Write treatment plans and case management
- Dispensed psychiatric and medical medications
- Scheduled and attended psychiatric evaluations with clients
School Coordinator
Judge Rotenberg Educational Center
11.1997 - 11.2001
- Served on the multi-purposed team (case manager, psychiatric, nurses, family Members)
- Mentored new teachers, providing support and guidance that contributed to their professional growth.
- Adapted policies to ensure compliance with changing state education regulations, maintaining the school''s high standards of operation.
- Promoted a culture of continuous learning among staff through professional development workshops and trainings.
- Implemented treatment and educational programs for people with Autism
- Review therapeutic and educational programs
- Investigate unusual incidents
- Conduct staff evaluations
Head Soccer Coach
Davis Career & Tech High School & Goff Jr. High
04.1990 - 04.1997
- Built strong relationships with parents and guardians to maintain open lines of communication regarding player progress and expectations.
- Managed budget allocations for equipment purchases, facility rentals, and travel expenses by overseeing fundraising efforts and sponsorships.
- Enhanced team performance by implementing strategic training programs and practice sessions.
Director of Domestic and Foreign Trade
Republic of Liberia, West Africa
11.1983 - 03.1987
- Promote Liberia’s investment incentives and duty free privileges
- Counsel potential investors
- Identify positive and lucrative areas and product in which to invest
- Award duty-free privileges and incentives to companies
- Managed government duty-free stores and businesses
- Handle foreign exchange
Police Officer/Lieutenant
Ministry of Justice, Republic of Liberia, West Africa
01.1980 - 10.1983
- Enforcing all laws as required by Ministry
- Protecting citizens and property
- Documentation of arrest reports and shift logs
- Supervise other officer
- Assign shift duties
- Oversee transfer of personnel
Education
MBA - Health Service Administration
Providence College
Providence, RI 0290712-2026
Licensed -Private Pilot/ Single Engine - Pilot
Skylanes Aviation School -N. Central State Airport
Lincoln, RI 02861 12-1988
Bachelor of Science - Public Administration, Economics
University of Liberia
Monrovia, Liberia 07.1984
Skills
- Airspace navigation
- Radio communications
- Weight and balance calculations
- Takeoff and landing techniques
- Visual flight rules
- Flight planning
- Aviation regulations
- Air traffic control coordination
Affiliations
- Rhode Island Soccer Coaches Association
- Coach world scholar Athlete Games of America
- Krao Assoc. in the Americas, R.I chapter
- Grand Kru County Development Association
Hobbies and Interests
- Piloting small engine planes
- Playing soccer
- Coaching football and soccer
- Traveling
- Singing
Communityaffiliations
- Chairman, National Krao Assoc. in the Americas,
- Chairman, National Grand Kru County Development Association in the Americans
- Board Chairman Liberian Community Assoc. Of R.I,
- President, Parent, Teacher Assoc., Providence School
Accomplishments
- Achieved CCSP Certificate.
- National President of the Grand Kru County Development Associations in the Americans (GKCDAA)
- National President of the National Krao Association of America
- Board Chairman for the Liberian Community Association of Rhode Island
- Member of the Rhode Island Soccer Coaches Association
Professional Interpreter
Interpreter for Lionbridge Inc.
USA Immigration and Nationalization Services.
Interpreter Medical, Legal and Business context information to Liberia Diaspora of America -English to Kru, Gbandi, Mandi, Dialects
Languages
Kru, Gbandi, Mandi
Full Professional
Timeline
Employment Services Manager
Open Sky Community Services
10.2018 - Current
Unit Supervisor
Horace Mann Education Associates (HMEA)
12.2013 - 07.2017
Owner / Manager
Harmony Family Restaurant
09.2006 - 03.2014
Vocational Specialist / Case Manager
Newport County Community & Gateway Mental Health
05.2000 - 11.2008
School Coordinator
Judge Rotenberg Educational Center
11.1997 - 11.2001
Head Soccer Coach
Davis Career & Tech High School & Goff Jr. High
04.1990 - 04.1997
Director of Domestic and Foreign Trade
Republic of Liberia, West Africa
11.1983 - 03.1987
Police Officer/Lieutenant
Ministry of Justice, Republic of Liberia, West Africa
01.1980 - 10.1983
MBA - Health Service Administration
Providence College
Licensed -Private Pilot/ Single Engine - Pilot
Skylanes Aviation School -N. Central State Airport
Bachelor of Science - Public Administration, Economics
University of Liberia
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