Monse S. Friend

• Interpreted medical consultations accurately between patients and providers across in-person, phone, and video appointments.
• Clarified medical terminology, treatment instructions, and consent information for diverse patient populations.
• Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from Spanish-speaking patients.
• Facilitated effective communication during intake, triage, follow-up, and discharge interactions while adhering to HIPPA.
• Adapted interpreting approach to accommodate cultural differences, language nuances, and patient communication needs to reduce barriers.

• Coordinated and completed resident wellness assessments. Updated and completed service plans to support individualized care needs.
• Reviewed care concerns and escalated changes in condition to nursing and leadership promptly.
• Communicated with residents, families, and care teams to align daily wellness services and expectations.
• Monitored documentation accuracy for assessments, interventions, and resident status changes.
• Scheduled and prioritized wellness tasks to maintain consistent support across resident caseloads.
• Supervised staff and managed staff scheduling.

• Assessed infectious disease symptoms and coordinated care plans with providers and interdisciplinary staff.
• Educated patients on medication adherence, infection prevention, and follow-up care requirements.
• Documented patient assessments, labs, and interventions in electronic medical records.
• Collected blood specimens and nasal swabs, then prepared samples for COVID diagnostic testing per protocol.
• Reviewed test results and communicated urgent findings to clinical team members.
• Coordinated referrals, lab follow-up, and treatment scheduling for continuity of care.

• Oversaw memory care area, administered medications to geriatric patients, conducted daily physical assessments, performed glucose checks, managed wound care and hospice care, provided first aid during emergencies such as falls, fractures, seizures, and cardiac arrests, and assisted with patients' ADLs.
• Supervised Med. Techs. and administered all parenteral medications in the facility, assessed all patients first after a fall or possible fracture, communicated changes in patient condition to the Primary Care Prescriber, and updated patient medication orders with pharmacies.

ADLs (bathing, grooming, meals, toileting) to enhance residents' comfort and well-being. Performed light housekeeping tasks, nutritious meal prep and therapeutic exercises. Ensure adherence to care plans. Accompanied to medical office appointments. Observed, measured, and recorded vital signs to monitor health and identify any changes in condition. Chart daily information

• Provided direct personal care, supporting bathing, grooming, dressing, and mobility assistance.
• Monitored resident conditions, documenting changes and promptly reporting concerns to nursing staff.
• Assisted with medication reminders, following care plans and safety procedures accurately.

• Facilitated ADLs (bathing, grooming, meals, toileting) to enhance residents' quality of life. Light housekeeping, nutritious meal prep and therapeutic exercises. Coordinated medication reminders and appointment schedules to ensure timely healthcare access for residents. Accompany to medical office appointments. Measured and recorded vital signs. Maintained patient area and facility. Documented daily information (mood changes, mobility, activities, eating percentages, daily input and output) to provide comprehensive care insights.

• Assisted with ADLs (bathing, grooming, meals and toileting). Housekeeping, nutritious meal prep and therapeutic exercises. Reminded residents of medication and appointment times. Measured and recorded vital signs. Chart daily information (mood changes, mobility, activities, eating percentages and daily input and output).

• Developed and maintained quality care systems and standards, created and improved medical protocols guidelines.