Monserrat Caro

> Responsible for patient preparation including modalities, exercise equipment, and monitoring patients through given exercises

> Performed electrical stimulation and applied ice or heating pads when advised to by the physical therapists

> Assisted front desk by answering calls, scheduling appointments, and processing payments

> Excelled in a fast paced setting delivering a friendly demeanor service to clients in person and over the phone

> Efficiently managed time whilst cooking and being of service to clients with excellent accuracy levels

> Ensured client safety at all times through the CPR certification regulations and incidents amongst clients

> Guided clients in developing better coping skills in relation to dealing with problems

> Administered meals & medication to clients at designated times

> Assisted in processing customer transactions efficiently & effectively

> Greeted clients & cashed money orders alongside checks