Monserrat Escamilla
Summary
Proven track record in enhancing customer satisfaction and managing cash, as demonstrated at Mr Car Auto Sales. Skilled in administrative support and relationship building, I excel in fast-paced environments, significantly reducing data entry errors and improving service standards. My adeptness in cash handling and commitment to excellence underpin my ability to deliver outstanding results. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
2
2
years of professional experience
Work History
Clark With Cash Handling
Mr Car Auto Sales
01.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Store Team Member
ChiAwana High School
03.2022 - 04.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Education
High School Diploma -
Chiawana High School
Pasco, WA01.2024
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Administrative Support
- Relationship Building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clark With Cash Handling
Mr Car Auto Sales
01.2023 - Current
Store Team Member
ChiAwana High School
03.2022 - 04.2024
High School Diploma -
Chiawana High School
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