Monserrat Jaimes
Tampa,FL
Summary
Dynamic Front of House Employee at Outback Steakhouse, recognized for delivering exceptional customer service and enhancing guest experiences. Proven ability in cash handling and multitasking, while training new staff to improve efficiency. A dedicated team player with a strong work ethic, committed to maintaining a welcoming environment and optimizing operations.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Outback Steakhouse
Tampa, FL
08.2023 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with food and beverage preparation, ensuring quality and presentation standards.
- Managed reservations and seating arrangements to optimize guest flow.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Trained new staff on service protocols and menu knowledge for improved efficiency.
- Collaborated with kitchen staff to expedite orders and resolve issues promptly.
- Handled cash register operations accurately, processing payments swiftly.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
Education
High School Diploma -
Thomas Jefferson High School
Tampa, FL05.2024
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Cash handling proficiency
- Multitasking and organization
- Professional appearance
- Greeting guests
- Order taking
Languages
Spanish
Native or Bilingual
Timeline
Front of House Employee
Outback Steakhouse
08.2023 - Current
High School Diploma -
Thomas Jefferson High School