Monserrat Loyola Cardoso
West Palm Beach,FL
Summary
Dedicated and results-oriented professional with a proven track record in customer service, sales, and a demonstrated ability to quickly adapt and learn in fast-paced environments. Seeking a challenging position where my strong interpersonal skills, sales expertise, and quick learning capabilities can contribute to the success of a dynamic team.
Overview
3
3
years of professional experience
Work History
Front Desk Sales Associate
Hot8Yoga
Los Angeles, California
11.2022 - 12.2023
- Provided exceptional customer service by welcoming and assisting clients, addressing inquiries with enthusiasm, and ensuring a positive experience.
- Successfully promoted and sold memberships, class packages, and retail products, contributing to a consistent increase in monthly sales.
- Established strong relationships with regular members, remembering individual preferences and creating a personalized experience to enhance customer satisfaction.
- Effectively managed phone and email communications, scheduling appointments, resolving customer concerns promptly, deep cleaned studios, mats, laundry, and maintained overall cleanliness of bathrooms, hallways, and front desk space.
Freelance Photographer
Self-employeed
Los Angeles, California
05.2022 - 12.2023
- Developed and executed creative concepts for diverse photography projects, collaborating with clients to capture their vision.
- Managed all aspects of the photography process, including shooting, editing, and delivering high-quality images within tight deadlines.
- Built and maintained strong client relationships, resulting in repeat business and positive word-of-mouth referrals.
- Implemented effective communication techniques to guide subjects through poses and ensure their comfort, fostering a relaxed environment that allowed for natural and authentic expressions.
Retail Associate
Dick's Sporting Goods, Inc
Columbus, OH
11.2020 - 05.2022
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and returns with a high level of attention to detail.
- Demonstrated excellent product knowledge to assist customers in making informed purchasing decisions, resulting in increased sales.
- Maintained a clean and organized cashier station, contributing to a positive and efficient shopping environment.
Education
Associate of Arts - Film Production
11.2033
Skills
- Customer Service Excellence
- Sales and Upselling
- Quick Learner
- Interpersonal Communication
- Problem Solving
- Time Management
- Adaptability
- Attention to Detail
- Retail Operations
- Photography and Editing
- Hospitality service expertise
Languages
Spanish
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Sales Associate - Hot8Yoga
11.2022 - 12.2023
Freelance Photographer - Self-employeed
05.2022 - 12.2023
Retail Associate - Dick's Sporting Goods, Inc
11.2020 - 05.2022
The Los Angeles Film School - Associate of Arts, Film Production
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