Monserrat Ortega
Missouri City
Summary
Proactive and dedicated, I leveraged multitasking and strong interpersonal skills at Spring Creek BBQ and St. Mark the Evangelist Catholic Church, enhancing event execution and customer satisfaction. Excelled in fast-paced environments, significantly improving team efficiency and service quality without compromising accuracy.
Overview
10
10
years of professional experience
Work History
Volunteer
St. Mark the Evangelist Catholic Church
06.2014 - 11.2023
- Assisted with special events and masses.
- Trained younger alter servers.
- Used strong interpersonal communication skills to convey information to others.
Food Service Worker
Spring Creek BBQ
01.2023 - 04.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Bachelor of Science - Public Relations
University of Texas At Austin
Austin, TX05-2028
Skills
- Quick learner
- Multitasking
- Problem-solving
- Customer service
- Attention to detail
- Strong work ethic
- Positive attitude and energy
Languages
Spanish
Native or Bilingual
Timeline
Food Service Worker
Spring Creek BBQ
01.2023 - 04.2024
Volunteer
St. Mark the Evangelist Catholic Church
06.2014 - 11.2023
Bachelor of Science - Public Relations
University of Texas At Austin
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