Monserrat Ortega
Missouri City
Summary
Proactive and dedicated, I leveraged multitasking and strong interpersonal skills at Spring Creek BBQ and St. Mark the Evangelist Catholic Church, enhancing event execution and customer satisfaction. Excelled in fast-paced environments, significantly improving team efficiency and service quality without compromising accuracy.
Overview
10
10
years of professional experience
Work History
Volunteer
St. Mark the Evangelist Catholic Church
Houston, TX
06.2014 - 11.2023
- Assisted with special events and masses.
- Trained younger alter servers.
- Used strong interpersonal communication skills to convey information to others.
Food Service Worker
Spring Creek BBQ
Missouri City, TX
01.2023 - 04.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Bachelor of Science - Public Relations
University of Texas At Austin
Austin, TX05-2028
Skills
- Quick learner
- Multitasking
- Problem-solving
- Customer service
- Attention to detail
- Strong work ethic
- Positive attitude and energy
Languages
Spanish
Native or Bilingual
Timeline
Food Service Worker
Spring Creek BBQ
01.2023 - 04.2024
Volunteer
St. Mark the Evangelist Catholic Church
06.2014 - 11.2023
Bachelor of Science - Public Relations
University of Texas At Austin