Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Monserrat Luna

Manitowoc,WI

Overview

5
5
years of professional experience
1
1
Certification

Work History

Branch Relationship Banker

Associated Bank
GREEN BAY, WI
05.2023 - 09.2024
  • Assisted clients with account inquiries and banking services.
  • Developed strong relationships with customers to enhance service experience.
  • Processed transactions accurately and efficiently at the teller line.

Assistant Bank Manager

Associated Bank
Sister Bay, WI
03.2020 - 09.2024
  • Assisted in managing daily branch operations and ensured compliance with policies.
  • Supervised staff to enhance customer service and foster team collaboration.
  • Implemented training programs for new employees on banking procedures.

Receptionist

Chiropractic Advantage/sharon Martinez D.c
Manitowoc, WI
09.2023 - 04.2024
  • Greeted visitors and directed them to appropriate personnel or departments.
  • Scheduled appointments and maintained calendar for office meetings.
  • Managed incoming calls and routed them to relevant staff members.

Education

Some College (No Degree) - PARALLEGAL PROGRAM

LAKESHORE COLLEGE
CLEVELAND, WI

Skills

  • Legal research
  • Office administration
  • Communication skills
  • Security awareness
  • Appointment scheduling

Languages

English
Professional
Spanish
Professional

Certification

  • PUBLIC NOTARY
  • NMLS CERTIFIED

Accomplishments

  • TOP 20 BEST EMPLOYEES AT ASSOCIATED BANK

Timeline

Receptionist

Chiropractic Advantage/sharon Martinez D.c
09.2023 - 04.2024

Branch Relationship Banker

Associated Bank
05.2023 - 09.2024

Assistant Bank Manager

Associated Bank
03.2020 - 09.2024

Some College (No Degree) - PARALLEGAL PROGRAM

LAKESHORE COLLEGE

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