Monserratt Garcia-Tomas
Jacksonville
Summary
Detail-oriented Seamstress with expertise in textile design, pattern creation, and garment construction. Proven skills in pattern making, fabric cutting, and garment repairs enhance production efficiency and quality standards. Strong knowledge of various fabrics and sewing techniques supports innovative design development. Committed to meeting production deadlines while maintaining high-quality craftsmanship in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Seamstress
Curtain Time
Jacksonville
11.2025 - Current
- Measured and cut fabric to meet client specifications and design requirements for custom projects.
- Measured and cut fabric for garments according to patterns or customer specifications.
- Constructed curtains, drapes, and blinds by applying sewing techniques and tools.
- Operated industrial sewing machines to construct garments from pre-cut pieces of fabric.
- Operated sewing machines to create custom window treatments and upholstery.
- Altered existing garments by taking in seams, shortening lengths, replacing zippers and buttons.
- Inspected finished garments for quality assurance prior to packaging them for shipment.
- Conducted quality checks on finished products to ensure high standards of craftsmanship.
- Ensured all products were completed accurately and efficiently within established timeframes.
- Maintained inventory of materials to ensure seamless production and timely order fulfillment.
- Collaborated with team members to fulfill large orders within tight deadlines.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Selected appropriate thread colors that matched the fabric being used for each garment item.
- Used razor blades to carefully remove stitching to prepare garments for hemming and alterations.
- Recorded production output and material costs for each job order to track efficiency and resource management.
Sales Representative
Clelia's Party Dresses and Bridal
Jacksonville
02.2025 - Current
- Consulted with clients to provide precise measurements, personalized fittings, and tailored product selections, enhancing overall customer satisfaction.
- Proactively resolve client inquiries, enhancing customer loyalty and referral rates.
- Maintained showroom presentation standards through organized displays and effective visual merchandising, contributing to positive customer experiences.
- Created refined hospitality experiences that reinforced brand reputation and encouraged repeat business.
Customer Service Representative
Nordstrom Rack
Jacksonville
07.2024 - 02.2025
- Resolved customer complaints through effective communication and problem-solving.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved complex issues by collaborating with departments to deliver effective solutions.
- Assisted customers with product inquiries and purchasing decisions.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Educated customers on promotions and loyalty programs, increasing customer engagement.
- Processed transactions efficiently using point-of-sale systems.
- Handled returns and exchanges according to company policies and procedures.
- Collaborated with team members to ensure inventory accuracy and availability.
- Built strong customer relationships, fostering loyalty and repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Administrative Assistant
NJROTC
Jacksonville
05.2022 - 05.2024
- Supported Navy Area 13 Area Manager on high-priority administrative projects, delivering results on time.
- Maintained and safeguarded confidential records in adherence to compliance and privacy regulations.
- Administered the processing and verification of cadet awards, ranks, personal data, and medical documentation with 100% accuracy.
- Coordinated program schedules and compiled community service participation reports to inform senior leadership decisions.
- Assisted in preparing training materials and presentations for instructional sessions.
- Supported event planning for competitions and community service activities effectively.
- Collaborated with team members to ensure compliance with NJROTC standards and policies.
Education
High School Diploma -
Florida State College
Jacksonville, FL05-2027
High School Diploma -
Terry Parker High School
Jacksonville, FL05-2024
Skills
- Garment construction
- Sewing machine operation
- Serger machine use
- Hemming skills
- Fabric cutting
- Stitching repairs
- Hand sewing techniques
- Piece alteration
- Fitting adjustments
- Zipper installation
- Seam finishing
- Fabric selection
- Alterations expertise
- Quality assurance
- Apparel production
- Upholstery sewing
- Pattern drafting
- Draping proficiency
- Patterning skills
- Fabric hemming
- Fabric Stretching
- Measuring accuracy
- Pressing techniques
- Inventory management
- Materials allocation
- Problem resolution
- Team collaboration
- Visual merchandising
- Hemming Skills
- Apparel production
- Machine adjustment
- Fabric Stretching
Timeline
Seamstress
Curtain Time
11.2025 - Current
Sales Representative
Clelia's Party Dresses and Bridal
02.2025 - Current
Customer Service Representative
Nordstrom Rack
07.2024 - 02.2025
Administrative Assistant
NJROTC
05.2022 - 05.2024
High School Diploma -
Florida State College
High School Diploma -
Terry Parker High School