Montana HAWLEY
Pine Mountain Club,United States
Summary
Outgoing, reliable, and efficient with a diverse background including roles as an Assistant Manager, Dance Instructor and Barista. Comfortable and supportive in encouraging positive environments, enhancing customer satisfaction, and demonstrating time management and problem-solving skills. Proven ability to learn quickly and contribute creatively to team success.
Overview
3
3
years of professional experience
Work History
Barista
Bigfoot Cafe
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Dance Instructor
In The Wings Studio of Dance
07.2023 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
Assistant Manager
Hot Topic
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Pizza Maker
Caveman Cavey's
11.2021 - 04.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
High School Diploma -
Frazier Mountain High School
Lebec, CA06-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Verbal and written communication
- Reliable
- Creative and artistic
- Quick learner
Timeline
Barista
Bigfoot Cafe
07.2024 - Current
Dance Instructor
In The Wings Studio of Dance
07.2023 - Current
Assistant Manager
Hot Topic
04.2022 - Current
Pizza Maker
Caveman Cavey's
11.2021 - 04.2022
High School Diploma -
Frazier Mountain High School
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