Summary
Work History
Education
Skills
Timeline
Generic

Montana Moffis

West Plains,MO

Summary

Dynamic and dedicated professional with a proven track record at Dairy Queen Grill & Chill, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in cash handling and food preparation, consistently exceeding performance expectations while maintaining high safety standards.

Work History

Crew Member

Dairy Queen Grill & Chill
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.

Education

All Required

West Plains Sr. High School
West Plains, MO

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Basic math
  • Verbal and written communication
  • Food preparation
  • Drive-thru operations
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Safety
  • Hospitality service expertise
  • Valid Driver's license
  • Menu memorization
  • Telephone etiquette
  • Cooking
  • Health code compliance
  • Beverage preparation

Timeline

Crew Member

Dairy Queen Grill & Chill

All Required

West Plains Sr. High School
Montana Moffis