Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of law, experience in fast-paced team based environments, and excellent problem-solving skills.
Overview
11
11
years of professional experience
Work History
Caseworker II
Adams County Children And Youth Services
02.2022 - Current
Makes ongoing assessments through home visits, telephone contacts and collateral interviews to evaluate and ensure child welfare in potentially unsafe situations and plans accordingly
Assesses allegations of child abuse or neglect, according to applicable law and agency policy, interviewing and informing principals pursuant to allegations
Provides necessary services to assist families in achieving a more stable and healthier social, economic, emotional and/or physical status, by referring to appropriate community service providers
Advocates for clients in need of community/other agency services
Documents observations and pertinent information related to the child/family needs and progress, or lack thereof
Supervises visitation for families, in an attempt to keep caregivers connected to children during periods of out-of-home placement
Collaborates and engages with families to develop goals and objectives related to their Family Service Plan or Child Permanency Plan
Manages the process for placement of children in foster homes or other alternative placement settings
Assesses children in their home, or placement setting at least once every 30 days
Participates in after-hours Emergency Service rotation, as well as Screener duties
Attends staff meetings and supervisory conferences
Participates in professional development activities/trainings (at least 20 hours per year)
Prepares court reports, as well as attends necessary and relevant court proceedings
Testifies in judicial proceedings to include detention, dependency, and adoption hearings
Provides advice, guidance and de-escalation techniques directed at resolving conflict within the client family/their social network
Regularly obtains and maintains records/data related to case assessment and/or case management and utilizes the web-based data management system
Refers to and participates in family engagement meetings to include Family Group conferences, family engagement meetings, pre-court meetings and other team meetings
Enter casework activities per the Child Welfare Information System (CWIS) requirements
Perform casework activities on referrals per legislation enacted 12/31/2014
Perform casework activities to assure compliance with House Resolution (H.R.) 4980, Preventing Sex Trafficking and Strengthening Families Act (P.L
113-183)
Performs other duties as described by the supervisor on an as-needed basis.
Monitored case progress for timely completion and compliance with applicable regulations.
Correctional Officer
Franklin County Jail
09.2020 - 01.2022
Supervision of inmates and inmate activity in detention facilities
Provides care and correctional treatment of inmates
Manages inmate holding areas
Ensures that inmates remain in custody
Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures
Contributes to the maintenance of institution security
Performs searches on inmates and visitors
Checks mail for contraband, such as weapons or drugs
Prepares incident reports and other documentation
Enforces rules and regulations governing facility security, inmate conduct, and inmate accountability
Conducts accurate headcounts
Inventories inmates' personal property and issues receipts
Break up physical confrontations and protect inmates and fellow officers from harm
Provides emergency assistance as needed, including but not limited to CPR, first aid, escape of inmates, and evacuation procedures.
Hostess
Perkins Restaurant
08.2016 - 10.2021
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Security Guard
Asset Protection
05.2017 - 06.2018
Site supervisor, security personnel
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Completed full building and grounds patrols to spot and investigate concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Chocolatier
Godiva
10.2016 - 08.2017
Cashier, food prep, sales
Made confections by hand and ordered ingredients from suppliers.
Packaged chocolate items for delivery or pickup.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Front staff
McDonald's
08.2012 - 06.2016
Processed customer orders and accurately handled payment transactions.
Developed and managed relationships with customers to increase customer loyalty.
Counted money in drawers at beginning and end of each shift.
Utilized various software applications to process customer orders.
Operated cash register to record transactions accurately and efficiently.
Caseworker II, Permanency Department at Berks County Children and Youth ServicesCaseworker II, Permanency Department at Berks County Children and Youth Services
Administrator Program Assistant at The Arc Montgomery County-Children &Youth ServicesAdministrator Program Assistant at The Arc Montgomery County-Children &Youth Services