Montana Soltis-Copeland
Fargo,ND
Summary
Dedicated Resident Advisor knowledgeable about campus standards, safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts.
Overview
2
2
years of professional experience
Work History
Resident Assistant
North Dakota State University Residence Life
Fargo, ND
08.2024 - Current
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Responded to emergencies within the residence hall.
- Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
Student Food Service Worker
North Dakota State University
Fargo, ND
08.2023 - 08.2024
- Operated cash registers to process payments from customers.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Assisted in setting up and breaking down food service areas.
- Organized work area at the end of each shift to ensure cleanliness and safety standards were met.
- Followed all health codes, sanitation standards, and company policies while working on the job.
Cashier
Ministry n Mind Thrift
Kettle Falls, WA
03.2023 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
Restaurant Hostess
Mavericks Restaurant
Colville, WA
05.2023 - 08.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Education
Bachelor of Science - Architecture
North Dakota State University
Fargo, NDSkills
- Principled Decision-Making
- Resident Assistance
- Interpersonal Relationships
- Resource referral
- Effective Planning
- Time Management
Languages
Spanish
Limited
Affiliations
- AIAS Member
- Student Newspaper Journalist
- Student Radio Host
References
References available upon request.
Timeline
Resident Assistant
North Dakota State University Residence Life
08.2024 - Current
Student Food Service Worker
North Dakota State University
08.2023 - 08.2024
Restaurant Hostess
Mavericks Restaurant
05.2023 - 08.2023
Cashier
Ministry n Mind Thrift
03.2023 - 08.2024
Bachelor of Science - Architecture
North Dakota State University
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