Montana Strnad
Dallas,TX
Summary
Dynamic Program Manager for the federal government with expertise in cost management and strategic leadership. Proven track record in developing efficient logistics workflows and addressing operational challenges. Skilled in fire suppression systems and hazard mitigation, successfully enhancing project outcomes while coaching teams to exceed performance standards. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mitigation Insurance Specilist
FEMA/Homeland Security
03.2024 - Current
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Verified insurance claims and determined fair amount for settlement.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated complaints, incidents, and accidents at work sites.
- Documented recurrent issues and worked with contractors to prevent re-occurrence.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Prepared summaries of damage, payments, and policy coverage.
Program Manager
Vectrus Systems
03.2022 - 03.2024
- Interacted with customers and clients to identify business needs and requirements.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Developed and maintained logistics workflows, procedures and reports.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
Fire Protection Engineer
IAP World Services
05.2020 - 05.2022
- Incorporated facility fire protection systems into existing, multi-site safety and security systems with remote monitoring components.
- Designed systems to comply with on-sight considerations such as protection of electronic property, flood dangers and other restrictions.
- Participated in initial client meetings to provide data on basic cost estimations, completion times and other technical predictions.
- Conducted fire and life safety code review analyses, informing business leadership of discovered risks and deficits needing remediation.
- Provided sketches, electronic models and diagrams for proposed fire protection systems in new construction and for retrofitting.
- Conducted post-installation testing to establish system operations within prescribed metrics.
- Demonstrated remote monitoring systems to personnel, providing onboarding services for internal fire protection and safety personnel.
- Determined causes of fires and preventive efforts for future.
- Evaluated building drawings and proposals to identify and address code violations prior to construction.
Program Engineer
Johnson Controls
09.2017 - 05.2020
- Monitored and evaluated engineering performance to recommend improvements.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Developed comprehensive engineering documents for all projects.
- Verified construction documentation to meet client requirements and vision.
- Incorporated facility fire protection systems into existing, multi-site safety and security systems with remote monitoring components.
- Designed systems to comply with on-sight considerations such as protection of electronic property, flood dangers and other restrictions.
Assistant Engineer
Air Force
09.2012 - 09.2018
- Assessed scope and requirements to assist with project design determinations.
- Assisted in development, design and execution of projects.
- Provided technical assistance to staff when needed.
- Studied corrections from senior engineers to learn and grow professionally.
- Assisted engineers with inspections of finished construction.
- Trained and mentored junior engineers, providing guidance and direction.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Verified construction documentation to meet client requirements and vision.
- Created detailed reports on engineering activities and findings.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
Education
Bachelor of Science - Engineering
University of Oklahoma
Norman, OK05-2020
Skills
- Cost management
- Building codes compliance
- Fire suppression systems
- Fire alarm systems
- Smoke control systems
- Project planning
- Multitasking Abilities
- Hazard mitigation
- Safety inspection
- Business oversight
- Strategic leadership
- Performance standards and analysis
Certification
- PgMP - Program Management Professional
- NICET
- FAL
- Secret/top secret clearance
Timeline
Mitigation Insurance Specilist
FEMA/Homeland Security
03.2024 - Current
Program Manager
Vectrus Systems
03.2022 - 03.2024
Fire Protection Engineer
IAP World Services
05.2020 - 05.2022
Program Engineer
Johnson Controls
09.2017 - 05.2020
Assistant Engineer
Air Force
09.2012 - 09.2018
Bachelor of Science - Engineering
University of Oklahoma
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