Montara Godbolt
Keller,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Senior Solutions Analyst
American Specialty Health
06.2017 - Current
- Collaborated with cross-functional teams to design and implement innovative technology solutions for complex problems.
- Developed comprehensive documentation to facilitate seamless handoff of projects to clients or other teams.
- Mentored junior analysts, providing guidance on best practices and industry trends, fostering professional growth within the team.
- Managed multiple concurrent projects while maintaining strict adherence to deadlines and quality standards.
Interim Manager of Fitness System Issues
American Specialty Health
11.2020 - 02.2022
- Managed critical projects to completion under tight deadlines while maintaining strict budget controls.
- Fostered innovation within the company culture by promoting creative problem-solving techniques among staff members.
- Built and maintained strong relationships with external partners, vendors, and clients to facilitate collaboration on key projects.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Business Development Specialist
Hendrick Automotive
11.2014 - 10.2017
- Collaborated with the sales team to develop compelling proposals that clearly demonstrated the value of our offerings, leading to increased deal closures.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Collections Specialist & Skip Tracer
Keypoint Credit Union
08.2010 - 08.2011
- Increased efficiency in resolving disputes by conducting thorough investigations into customer claims, ultimately resulting in prompt resolutions.
- Worked closely with repossession agents to coordinate activities.
- Increased company revenue by successfully locating individuals and assets through diligent investigation efforts.
- Developed customized investigative strategies for each case, maximizing success rates in locating individuals and assets.
Skip Trace Investigator
Manheim's Remarketing Solutions - A Cox Company
02.2005 - 07.2010
- Streamlined data analysis processes, ensuring accuracy in skip trace investigations and reducing response time to clients.
- Exceeded performance targets through meticulous case management and prioritizing high-stakes investigations.
- Established strong professional relationships with various data providers, obtaining valuable information for successful case resolutions.
- Ensured compliance with legal regulations during all investigations, maintaining the highest ethical standards throughout the process.
Education
No Degree - Recording Industry Management
Middle Tennessee State University
Murfreesboro, TNNo Degree - Sound Arts
Expression College of Digital Arts
EmeryvilleAssociate of Arts - English
Ohlone College
Fremont, CA06.2002
Skills
- Task Prioritization
- Analytical Thinking
- Excellent Communication
- Written Communication
- Problem-solving aptitude
- Technical Analysis
Other Useful Skills
2 years Film & Television Production
Other Useful Skills
- Two years film & television production.
- Two years videography
- Sixteen years Audio Engineering
- Eleven years writing for newspapers, magazines, newsletters, as well as various corporate needs, from templates to customized client escalation letters.
Timeline
Interim Manager of Fitness System Issues
American Specialty Health
11.2020 - 02.2022
Senior Solutions Analyst
American Specialty Health
06.2017 - Current
Business Development Specialist
Hendrick Automotive
11.2014 - 10.2017
Collections Specialist & Skip Tracer
Keypoint Credit Union
08.2010 - 08.2011
Skip Trace Investigator
Manheim's Remarketing Solutions - A Cox Company
02.2005 - 07.2010
No Degree - Recording Industry Management
Middle Tennessee State University
No Degree - Sound Arts
Expression College of Digital Arts
Associate of Arts - English
Ohlone College