Monte Gauldin Jr
Eden,NC
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
13
13
years of professional experience
Work History
Store Manager
Cellular Sales Verizon
06.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Pre Batcher
Sherwin-Williams Paint
12.2019 - 10.2021
- Re-blended partial drums or bags for batches before being moved.
- Reduced waste and improved product quality through rigorous quality control measures.
- Implemented safety protocols, ensuring a safe working environment for all employees.
- Managed inventory levels to ensure a consistent supply of raw materials for batch production.
- Collaborated with cross-functional teams to streamline batch production workflows.
- Fostered a culture of continuous improvement within the batching department by encouraging open communication and idea-sharing among team members.
NG Technician
Goodyear Tire & Rubber
08.2015 - 10.2019
- Optimized system performance thorough testing and analysis.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Finance Manager
Boss Motors Company
08.2011 - 08.2015
- Created organizational structures to improve accounting and finance functions.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Improved financial forecasting accuracy, utilizing advanced analytical models.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Education
BBA - Business Management
DeVry University
North Carolina06-2025
High School Diploma -
John Motley Morehead High School
Eden, NC01-2010
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Outstanding communication skills
- POS Systems
- Work Planning and Prioritization
- Loss Prevention Procedures
- Culture development
Timeline
Store Manager
Cellular Sales Verizon
06.2022 - Current
Pre Batcher
Sherwin-Williams Paint
12.2019 - 10.2021
NG Technician
Goodyear Tire & Rubber
08.2015 - 10.2019
Finance Manager
Boss Motors Company
08.2011 - 08.2015
BBA - Business Management
DeVry University
High School Diploma -
John Motley Morehead High School
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