MONTE VOLQUARDSEN
Willis,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
43
43
years of professional experience
Work History
Certified RV Technician
Fun Town RV
12.2022 - 07.2024
- Certified level 1 RV technician
- Performed service and repair on recreational vehicles.
- Got new units ready for customers to take delivery.
- LP Certified with Texas Railroad Commission
- Repaired items requested by the customer
- Notified supervisor of factors that could delay work completion..
- Installed newly purchased equipment in recreational vehicles.
- Organized workspace effectively, allowing for increased productivity in servicing multiple vehicles simultaneously while maintaining attention to detail.
- Delivered thorough post-repair testing to confirm all systems were functioning as expected before returning the RV to the customer..
- Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.
- Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
RV Technician
Ron Hoover RV and Marine
01.2022 - 12.2022
- Responsible for servicing and repairing RV's as a certified level 1 technician.
- Executed duties such as new unit check-in, pre-delivery inspections, and punch out for warranty work.
Office Machine Technician, Computer Network Support Specialist
Advanced Business Copiers
01.2021 - 06.2021
- Serviced office machines to optimize performance. Provided exceptional customer service and support for clients. Achieved high levels of customer satisfaction through efficient troubleshooting and problem-solving skills.
- Performed troubleshooting for IT and Network issues, both remotely and onsite.
- Proficiently conducted setup and repair of Kyocera/Copystar Office Machines within a shop environment.
- Stayed up-to-date with industry advancements, attending training sessions as needed for continuous improvement.
- Restored data on computers and office machines.
- Updated and replaced outdated drivers and software for computers and office machines.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Service Technician
Advanced Business Copiers
07.2019 - 04.2020
- Performed professional repair and maintenance of office machines including copiers, printers, and fax machines for Computer and Office Machine Repair Service.
- Efficiently established and installed new equipment at the shop
- Enhanced knowledge in the areas of equipment, software, firmware, and networking for MFP's through online-based training
- Troubleshot network issues in various environments, including field, shop, and remote locations
- Demonstrated exceptional customer service while working on equipment for various public schools within a prominent school district until being furloughed as a result of the pandemic.
Office Machine Technician
CTWP
03.2008 - 06.2019
- Work in a business atmosphere in a professional manner
- In shop setup of new equipment
- Online based training courses on various manufactures software, firmware and equipment
- Service and repair of copiers and printers
- Performed troubleshooting of network issues on various printer models including Lanier, Savin , Konica, Minolta , Kyocera , Copystar, Canon
- Reduced machinery downtime, performing preventative maintenance tasks regularly.
- Mentored junior technicians in advanced troubleshooting techniques, fostering an environment of continuous learning and skills development.
Owner
Half Price Office Machines
07.1999 - 03.2008
- Managed sales of office machines including supplies and service.
- Contracted as a specialist for renowned aerospace companies such as McDonald Douglas, Ocean Engineering, Lockheed Martin, and Boeing.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Shop Technician
Mainland Typewriter Company
05.1981 - 08.1989
- I received IBM Video and Book training as well as completed several web-based training courses on copier/printer maintenance. Performed service and repair on different brands such as Canon, Brother, Smith Corona, Remington, Royal, and HP.
- Contracted with prestigious companies in the aerospace industry including NASA, Lockheed Martin and McDonald Douglas. Maintained top security clearance at NASA while working on equipment on the mock space shuttle.
Education
Texas City High School
Texas City, TXDC in DC Theory Electronics -
College of The Mainland
Texas City, TXSkills
- Brake System Maintenance
- Electrical systems troubleshooting
- Diagnostic Equipment Usage
- Water system maintenance
- Roof Repair Techniques
- Preventative Maintenance Planning
Timeline
Certified RV Technician
Fun Town RV
12.2022 - 07.2024
RV Technician
Ron Hoover RV and Marine
01.2022 - 12.2022
Office Machine Technician, Computer Network Support Specialist
Advanced Business Copiers
01.2021 - 06.2021
Service Technician
Advanced Business Copiers
07.2019 - 04.2020
Office Machine Technician
CTWP
03.2008 - 06.2019
Owner
Half Price Office Machines
07.1999 - 03.2008
Shop Technician
Mainland Typewriter Company
05.1981 - 08.1989
Texas City High School
DC in DC Theory Electronics -
College of The Mainland
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