Monterrica Washington
Shreveport,LA
Summary
Dynamic and adaptable professional with a proven track record at Amazon, excelling in fast-paced environments. Recognized for exceptional customer service and effective team collaboration. Skilled in training and onboarding, enhancing team productivity while maintaining operational efficiency. Strong problem-solving abilities complemented by excellent communication skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Ship Dock
Amazon
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained new employees on customer service protocols and tools for effective onboarding.
- Adapted quickly to new processes, enhancing workflow and team productivity.
Cashier
McDonald's
03.2024 - 04.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Assisted in inventory management by restocking merchandise and conducting stock checks.
Crew Leader
Sonic
07.2022 - 02.2023
- Supervised daily operations, ensuring team adherence to safety protocols and operational standards.
- Trained new crew members on equipment usage and best practices for efficiency.
- Assisted in inventory management, tracking supplies and minimizing waste.
- Coordinated workflow among team members to enhance productivity during peak hours.
Education
High School Diploma -
Marshall High School
1900 Maverick Dr 05-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Problem resolution
- Excellent communication
Timeline
Ship Dock
Amazon
04.2025 - Current
Cashier
McDonald's
03.2024 - 04.2025
Crew Leader
Sonic
07.2022 - 02.2023
High School Diploma -
Marshall High School