Montiko Torres
San Antonio,TX
Summary
Compassionate and client-focused professional with a strong background in mental health support, crisis intervention, and client engagement. Skilled in conducting initial assessments, providing resource-based support, and creating a safe, judgment-free environment for at-risk individuals. Excellent communicator with proven ability to build rapport quickly, document accurately using telehealth systems, and collaborate with interdisciplinary teams. Eager to contribute clinical insights and dedication to high-quality care as a Family Advocate for BCFS, supporting clients’ journeys.
Overview
7
7
years of professional experience
Work History
Case Manager
American G.I. Forum
San Antonio, Texas
03.2024 - Current
- Coordinated client assessments to identify needs and develop support plans.
- Facilitated communication between clients and community resources for effective service delivery.
- Monitored client progress and adjusted care plans as necessary to ensure compliance.
- Documented case notes and maintained accurate records in compliance with regulations.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Peer Support/Substance Abuse Technician
SOBA Recovery Center
San Antonio, TX
03.2022 - 03.2024
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Monitored patients with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
Residential Monitor - Shift Lead
Crosspoint Inc.
San Antonio, Texas
09.2019 - 03.2022
- Maintain appropriate documentation related to behavior, activity, and facility issues.
- Maintain client files and other records as required.
- Maintain a therapeutic relationship with clients.
- Provide crisis intervention and de-escalation if needed.
- Conduct and document client, facility, and property searches, and administers drug and alcohol test.
Education
Master of Science - Marriage And Family Therapy
Abilene Christian University
Abilene, TX04-2026
Bachelor of Science - Psychology
Texas A&M University - San Antonio
San Antonio, TX12-2023
High School Diploma -
William J. Brennan High School
San Antonio, TX06-2017
Skills
- Team collaboration
- Well-trained in MS Office
- Medical recordkeeping
- Training & Development
- Conflict resolution
- Organizational skills
- Case Management
- Crisis intervention
Affiliations
Member, National Honors Society
Timeline
Case Manager
American G.I. Forum
03.2024 - Current
Peer Support/Substance Abuse Technician
SOBA Recovery Center
03.2022 - 03.2024
Residential Monitor - Shift Lead
Crosspoint Inc.
09.2019 - 03.2022
Bachelor of Science - Psychology
Texas A&M University - San Antonio
High School Diploma -
William J. Brennan High School
Master of Science - Marriage And Family Therapy
Abilene Christian University