Montrell Brown
Orange Park
Summary
Ambitious student with nearly 5 years of banking experience, offering strong analytical skills and a solid foundation in Microsoft Excel, PowerPoint, and multiple programming languages including C, Python, and Java. Proven ability to exceed expectations by embracing challenges and delivering innovative solutions. Committed to leveraging financial expertise and technical proficiency to contribute effectively within a dynamic team environment.
Overview
6
6
years of professional experience
Work History
Collegiate Academy Representative
VyStar Credit Union
Jacksonville
07.2023 - Current
- Sold, upsold and cross-sold products to bank members to achieve revenue targets.
- Advised customers on bank products, services and financial planning options.
- Developed and maintained relationships with new and existing clients, enhancing customer loyalty and bank profitability.
- Educated customers about the features of different types of bank accounts available.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Team Member
Whataburger Restaurants L&c
Jacksonville
02.2021 - 05.2023
- Trained new team members using approved training materials and information.
- Collaborated with team members to maximize productivity and efficiency.
- Maintained positive working relationship with fellow staff and management.
Student Manager Intern
VyStar Credit Union
Orange Park
06.2019 - 05.2022
- Created educational materials such as handouts, worksheets, and presentations on topics such as college readiness and financial literacy.
- Taught financial literacy to over 400 students.
- Created numerous student membership accounts.
- Developed marketing campaigns targeting specific audiences.
Education
Bachelor of Arts - Economics
University of North Florida
Jacksonville, FL05-2026
Skills
- Python
- Microsoft Excel and PowerPoint
- Critical thinking proficiency
- C programming
- Banking systems proficiency
- Strong math skills
Affiliations
- UNF Black Student Union
- UNF Brotherhood
- Future Business Leaders of America “FBLA” initiate
Timeline
Collegiate Academy Representative
VyStar Credit Union
07.2023 - Current
Team Member
Whataburger Restaurants L&c
02.2021 - 05.2023
Student Manager Intern
VyStar Credit Union
06.2019 - 05.2022
Bachelor of Arts - Economics
University of North Florida
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