Montserrat Esquivel
Sanger,TX
Summary
Dynamic and results-driven professional with extensive experience at El Taco H, excelling in customer service and team management. Proven ability to train staff and enhance operational efficiency while maintaining high standards. Skilled in problem-solving and inventory management, fostering positive guest experiences and loyalty.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
El Taco H
Denton
08.2023 - Current
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in training new bartenders on cocktail preparation and customer service techniques.
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Managed inventory levels, restocking supplies as needed to minimize shortages.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Hoochies Yacht Club
Denton, TX
08.2021 - 08.2023
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Delivered food and beverages promptly, maintaining high standards of quality and presentation.
- Collaborated with kitchen staff to coordinate timely meal preparation and service delivery.
- Managed cash register operations, accurately processing transactions and handling payments.
- Resolved customer complaints swiftly to maintain positive dining experiences and foster loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Construction Management
University of North Texas
Denton, TX04.2026
Skills
Networking
Organizational skills
Self-Directed
Problem-solving
Calm under pressure
Customer service
Training & Development
Team management
Certification
TABC
Food handler’s certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
El Taco H
08.2023 - Current
Server
Hoochies Yacht Club
08.2021 - 08.2023
Bachelor of Science - Construction Management
University of North Texas