Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Montserrat Hernandez

Frisco,TX

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

1
1
Language
5
5
years of professional experience

Work History

Cashier & Cafe Associate

Cloudbound
Frisco, TX
05.2026 - Current
  • Processed transactions accurately using POS systems while maintaining smooth checkout flow.
  • Prepared coffee beverages, teas, and specialty drinks following café recipes and quality standards.

Visual/OPS Support Lead

Garage Clothing Store
Frisco, TX
05.2024 - 05.2026
  • Replenished merchandise and maintained floor presentation to meet visual merchandising standards.
  • Communicated priorities to team members, keeping support operations organized and efficient.
  • Managed a team of support professionals, fostering teamwork and setting performance goals.
  • Daily store support tasks, including fitting rooms, cash wrap, and customer assistance.

Stock Associate

Abercrombie & Fitch Kids
Frisco, TX
01.2022 - 03.2023
  • Collaborated with team members to meet daily sales goals and maintain service standards.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Assisted customers with product selection, sizing, and purchase decisions to support positive shopping experiences.

Education

High School Diploma -

Frisco High School
Frisco, TX

Associate of Science -

Collin College
Frisco, TX

Skills

  • Visual merchandising
  • Customer service
  • Work ethic
  • Work ethic and integrity
  • Professionalism and courtesy
  • Product displays

Languages

Spanish
Native or Bilingual

Timeline

Cashier & Cafe Associate

Cloudbound
05.2026 - Current

Visual/OPS Support Lead

Garage Clothing Store
05.2024 - 05.2026

Stock Associate

Abercrombie & Fitch Kids
01.2022 - 03.2023

High School Diploma -

Frisco High School

Associate of Science -

Collin College