Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Work Availability
Timeline
References

Monty S. Frazier

1000 Stonehenge Place Apt. 71 Glasgow,KY
We are not now that strength which in old days moved earth and heaven That which we are, we are One equal temper of heroic hearts, Made weak by time and fate, but strong in will To strive, to seek, to find, and not to yield
Alfred Lord Tennyson

Summary

Experience in educational leadership and customer service, with a proven track record in fostering team collaboration and enhancing communication. Skilled in program management, data analysis, and stakeholder engagement to support organizational goals. Committed to promoting educational excellence and customer satisfaction.

Overview

35
35
years of professional experience

Work History

Retail Sales Associate

Lowes Home Improvment
Glasgow, KY
04.2024 - 11.2025
  • Assisted customers in selecting products for home improvement projects.
  • Maintained organized and stocked merchandise displays on the sales floor.
  • Processed customer transactions efficiently at the checkout counter.
  • Monitored inventory levels and reported discrepancies to management as needed.

Pro Sales Specialist

Lowes Home Improvment
Hendersonville, Tennessee
12.2023 - 04.2024
  • Developed tailored sales proposals based on individual client needs and preferences.
  • Responded promptly to customer complaints and requests for service.
  • Maintained accurate records of customer interactions using CRM software.

Night Closing Manager

Ace Hardware Stores
Franklin, KY
09.2023 - 12.2023
  • Oversaw cash handling processes, ensuring accuracy in transactions.
  • Resolved customer complaints in a professional manner while upholding company standards of quality service.
  • Managed the store closing process, ensuring all tasks were completed in a timely manner.

Customer Service Associate

Lowe's
Glasgow, Kentucky
09.2022 - 07.2023
  • Assisted customers with inquiries and product information, ensuring satisfaction and repeat business.
  • Analyzed customer data to identify trends and opportunities for growth.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer complaints effectively through active listening and problem-solving.

Dean of Students

Floyd County Board of Education
Prestonsburg, Kentucky
07.2015 - 05.2020
  • Managed disciplinary processes as Dean of Students, maintaining fairness and consistency.
  • Collaborated with faculty to address student needs and academic concerns.
  • Organized school events to promote community involvement and support programs.
  • Supported students' academic, health, social and financial needs by connecting students to resources on and off campus.

Principal

Magoffin County Board of Education
Salyersville, Kentucky
07.1999 - 06.2005
  • Collaborated with teachers and staff to enhance the curriculum and instructional practices as Principal.
  • Developed and implemented educational programs aligned with state standards, promoting academic excellence.
  • Facilitated professional development workshops for teachers and staff to enhance skills.
  • Managed budget allocations to ensure resources support educational initiatives effectively.

Science Instructor

Floyd County Board of Education
Prestonsburg, Kentucky
08.1990 - 07.1999
  • Organized field trips and hands-on experiments to engage students in scientific inquiry.
  • Developed grants to enhance discovery-based research.
  • Facilitated hands-on science experiments to enhance student understanding.
  • Collaborated with colleagues to create interdisciplinary curriculum units.

Education

Master of Arts - Educational Administration

Morehead State University, Morehead, KY

Master of Arts - Science and History Education

Morehead State University, Morehead, KY

Bachelor of Science - Science Education

Eastern Kentucky University, Richmond, Kentucky, KY

Skills

  • Customer service
  • Communication
  • Leadership
  • Problem solving
  • Conflict resolution
  • Event organization

Accomplishments

Ten Most Improved Schools in Kentucky - Recognized by Lexington-Herald Leader

Affiliations

Sons of Veterans

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Retail Sales Associate - Lowes Home Improvment
04.2024 - 11.2025
Pro Sales Specialist - Lowes Home Improvment
12.2023 - 04.2024
Night Closing Manager - Ace Hardware Stores
09.2023 - 12.2023
Customer Service Associate - Lowe's
09.2022 - 07.2023
Dean of Students - Floyd County Board of Education
07.2015 - 05.2020
Principal - Magoffin County Board of Education
07.1999 - 06.2005
Science Instructor - Floyd County Board of Education
08.1990 - 07.1999
Morehead State University - Master of Arts, Educational Administration
Morehead State University - Master of Arts, Science and History Education
Eastern Kentucky University - Bachelor of Science, Science Education

References

Jennifer Escobar

Arts and Humanities Instructor/Director of Berea Festival Dancers

Phone:  859-582-7014

Email:  happinessphom@gmail.com


Alfredo Escobar

Visual Arts Instructor

Phone:  859-986-4101

Email:  alfredoescobar@hotmail.com


Dillon Houk

Lowe's Retail Associate

Phone:  270-483-1310

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