Monya C. Harris
Hamden,CT
Summary
Dynamic and dedicated professional with extensive experience at Yale New Haven Hospital, excelling in patient care and scheduling. Proven skills in Epic Health System and strong organizational abilities enhance operational efficiency. Committed to delivering exceptional service while fostering positive patient interactions and ensuring compliance with health standards.
Overview
9
9
years of professional experience
Work History
Pedi ER Information Associate
Yale New Haven Hospital
New Haven, Connecticut
12.2025 - Current
- Directs callers based on urgency, to ensure proper personnel engagement.
- Delivers specialized information regarding policies, procedures, insurance, and services.
- Manage the scheduling of patient appointments while prioritizing urgent rescheduling tasks.
- Constructs and adjusts monthly provider master schedules alongside clinic calendars.
- Welcomes patients and visitors to verifying insurance information and maintaining accurate records.
Direct Support Professional
Marrakech Inc.
Milford, Connecticut
07.2023 - Current
- Provides direct care to individuals with intellectual and developmental disabilities.
- Performs personal care tasks, including assistance with basic hygiene and grooming, feeding and ambulation, and health care related tasks.
- Encourages community participation and documents all observations and daily progress notes via Therap.
- Maintaining a clean and organized work space to ensure compliance with health and safety policies.
Business Owner, Boutique Owner
Allure Official LLC.
West Haven, Connecticut
04.2022 - 11.2025
- Directed all facets of store operations, emphasizing customer service, marketing, and sales.
- Formulated business plans and strategies to drive growth and enhance profitability.
- Managed inventory levels through effective ordering and stocking of merchandise.
- Supervised daily store activities, ensuring adherence to opening and closing procedures.
- Oversaw payroll processes to ensure accurate employee compensation.
Medical Assistant
Docs Urgent Care
Branford, Connecticut
08.2021 - 08.2023
- Ensured a clean, comfortable, and safe environment for patient care.
- Prepared patients for examinations while providing essential information on treatments.
- Recorded vital signs, collected specimens, and organized examining rooms effectively.
Maintained medical equipment functionality and accurately reported patient data. - Obtained laboratory test results and patient files for timely access.
- Escorted patients and visitors to enhance their experience in the facility.
- Managed supply inventory to ensure necessary medical supplies were available.
Operating Room Assistant
Yale New Haven Health
New Haven, Connecticut
11.2018 - 12.2021
- Prepared and transported patients for surgery.
- Performed multiple support tasks before, during, and after surgery, including setting up trays and supplies, cleaning the operating room, and assisting surgical team members before an operation begins.
- Maintained equipment as needed to ensure a safe work environment for employees and patients.
- Performed receptionist duties when needed.
Patient Transport Associate
Yale New Haven Health
New Haven, Connecticut
02.2017 - 11.2018
- Transported patients to inpatient special services, testing centers, operating rooms, and treatments.
- Interacted kindly and empathetically with patients to enhance comfort levels.
- Maintained equipment to ensure a safe work environment for patients and staff.
- Adhered to regulations to uphold safety standards for patients, staff, and visitors.
Education
Medical Assistant Certification and Licensure -
NIMAA Externship Medical Assistant Program
Middletown, CT04.2025
B.S. - Business
University of Phoenix
Phoenix, Arizona10.2024
High School Diploma -
Hill Regional Career High School
New Haven, Connecticut06.2016
Skills
- CCMA certification
- Epic Health System training
- Medication and vaccine administration
- CPR and BLS certification
- Urine specimen collection certification
- Microsoft Office proficiency
- Organizational skills
- Positive interpersonal skills
Timeline
Pedi ER Information Associate
Yale New Haven Hospital
12.2025 - Current
Direct Support Professional
Marrakech Inc.
07.2023 - Current
Business Owner, Boutique Owner
Allure Official LLC.
04.2022 - 11.2025
Medical Assistant
Docs Urgent Care
08.2021 - 08.2023
Operating Room Assistant
Yale New Haven Health
11.2018 - 12.2021
Patient Transport Associate
Yale New Haven Health
02.2017 - 11.2018
Medical Assistant Certification and Licensure -
NIMAA Externship Medical Assistant Program
B.S. - Business
University of Phoenix
High School Diploma -
Hill Regional Career High School