MONYIA MURPHY
United States Navy
SAN Diego,CA
6
years of professional experience
Dedicated and dependable professional with 4 years of U.S. Navy experience in operations, inventory management, customer service, and administrative support. Strong work ethic with proven abilities in teamwork, communication, problem-solving, and adapting to fast-paced environments. Committed to maintaining high standards, learning new skills, and delivering quality results.
Work History
Retail Services Specialist (Customer Service Specialist)
4 Years 3 MonthsProfessional Summary
4 years of active-duty U.S. Navy experience in customer service, operations, inventory management, and administrative support.
- Updated databases and logbooks, improving record integrity and retrieval efficiency.
- Maintained accurate records and accountability for thousands of dollars in inventory, merchandise, and supplies.
- Managed receiving, stocking, organization, and daily inventory operations.
- Delivered professional customer service in a high-volume environment.
- Demonstrated strong communication, problem-solving, multitasking, and time-management skills while meeting deadlines and maintaining accuracy.
Cashier/Cook
6 Months- Managed multiple responsibilities during peak hours, ensuring efficient service, accurate transactions, and detail-oriented customer interactions.
- Collaborated with team members to coordinate order preparation, resolve service issues, and support smooth daily operations.
- Operated cash register, processed payments, and balanced drawer accuracy during busy shifts.
Cashier & Cook
1 Year 7 Months- Provided exceptional customer service by greeting customers, answering questions, and ensuring accurate and timely order fulfillment.
- Prepared food according to established recipes, quality standards, and food safety procedures.
- Processed cash, card, and digital payments accurately while maintaining accountability for register transactions.
Education
Associate of Health Science - Health Science
- 52/60 Credit Hours Completed
- Dean’s List – 2nd Quarter 2026
- Relevant Coursework: Biology, Physics, Health Science, Human Anatomy & Physiology, and healthcare-related coursework
- GPA: 3.8
Skills
Customer Service
Attention to detail
Multitasking and organization
Team collaboration
Product evaluation
Data entry
Inventory management
Quality control
Records management
Problem-solving skills
Adaptability and flexibility
Professionalism
Timeline
Retail Services Specialist (Customer Service Specialist)
United States Navy
07.2022 - CurrentRead More
Cashier/Cook
McDonald's
01.2022 - 07.2022Read More
Cashier & Cook
Zaxbys
06.2020 - 01.2022Read More
American Public University
Associate of Health Science from Health Science
Read More
Awards and Acknowledgements
- Type of Award / Award Description
- Blue Jacket of the Quarter — Recognized for outstanding performance, professionalism, leadership, and contributions to the command.
- Navy Good Conduct Medal — Recognized for maintaining high standards of professionalism, conduct, reliability, and performance throughout military service.
- Dean’s List – 2nd Quarter 2026 — Recognized for outstanding academic performance while maintaining a 3.8 GPA in the Associate of Health Science program.
- Letters of Appreciation — Recognized for professionalism, dedication, and valuable contributions to daily operations and team objectives.
- Community Volunteer Service — Served meals to homeless veterans, participated in community cleanup events, and supported food drives.
Awards
Blue Jacket of the Quarter — Recognized for outstanding performance, professionalism, leadership, and contributions to the command., Navy Good Conduct Medal — Recognized for maintaining high standards of professionalism, conduct, reliability, and performance throughout military service., Dean’s List – 2nd Quarter 2026 — Recognized for outstanding academic performance while maintaining a 3.8 GPA in the Associate of Health Science program., Letters of Appreciation — Recognized for professionalism, dedication, and valuable contributions to daily operations and team objectives., Community Volunteer Service — Served meals to homeless veterans, participated in community cleanup events, and supported food drives.