Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
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Victoria Moore

Miami,FL

Summary

Objectives: I aim to become an integral part of E11EVEN Miami's VIP service team, where I can leverage my knowledge of premium beverages and dedication to customer satisfaction to provide top-notch bottle service to elite guests. Motivated, service-oriented bartender/VIP bottle server with over 12 years of different high-volume restaurants/bars/nightclub experience. Extensive liquor, beer, and cocktail knowledge. Creative with developing new mixology recipes. Responsible and skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet guest's needs in fast-paced environments. Good money-handling, problem-solving, and time-management abilities.

Overview

2
2
years of professional experience

Work History

Bartender

Seaspice Restaurant
02.2023 - Current
  • Provided pleasant drinking/dining experience to all guests
  • Served drinks while maintaining a clean and sanitary bar area
  • Attended to detail and presentation of each order
  • Prepared and maintained ingredients by following recipes
  • Adhered to proper alcohol handling, sanitation, and safety procedures, and maintained appropriate dating, labeling, and rotation of all beverage items
  • Upsold guests to meet sales goals for the day of operation.

VIP Bottle server/bartender

FACTORY TOWN
11.2022 - Current
  • Provided customer with outstanding service in timely manner
  • Created a returning client personal list
  • Made upselling recommendations for the guest to boost venue’s sales
  • Provided table side drink service
  • Created a party atmosphere for all the guest.

VIP Bottle server

DAER Nightclub
04.2022 - Current
  • Provided customers with outstanding service in a timely manner
  • Created a personal list of returning clients
  • Made upselling recommendations to guests to boost the club's sales
  • Provided table-side drink service
  • Created a party atmosphere for all guests.
  • Anticipated guests' needs

Bottle server

Le Rouge lounge
10.2021 - 03.2022
  • Provided customers with outstanding service in a timely manner
  • Created a personal list of returning clients
  • Made upselling recommendations for guests to boost club’s sales
  • Provided table-side drink service
  • Created a party atmosphere for all guests.
  • Anticipated guests' needs.

Education

Bachelor of Science - Business Administration

University of Florida
Gainesville, FL
12.2024

Bachelor of Science - Business Administration and Management

Santa Fe College
Gainesville, FL
01.2018

Skills

  • Outstanding customer service
  • Health codes compliance
  • Proficient in mixology
  • Alcohol ordering
  • Safe serving knowledge
  • Anticipating guest needs
  • Suggestive selling
  • Extensive spirits knowledge
  • Food service
  • Cash register operation
  • Marketing and sales experience
  • Multilingual in Russian, and English Studying Spanish and French
  • Organizational ability
  • Employee training
  • Able to work long hours
  • Service-oriented mindset
  • Outgoing personality
  • Maintaining a clean bar/work area
  • Crowd manager certification
  • Bar-Smart certification
  • Proficient in Micros, Aloha, and Toast POS systems

Languages

Fluent in Russian, English
Beginner in French and Spanish

References

References available upon request.

Timeline

Bartender

Seaspice Restaurant
02.2023 - Current

VIP Bottle server/bartender

FACTORY TOWN
11.2022 - Current

VIP Bottle server

DAER Nightclub
04.2022 - Current

Bottle server

Le Rouge lounge
10.2021 - 03.2022

Bachelor of Science - Business Administration

University of Florida

Bachelor of Science - Business Administration and Management

Santa Fe College

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Victoria Moore