Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moquiesha Bowens

Fort Worth,TX

Summary

Enthusiastic customer service repesentative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales and presentations and training in communication . Motivated to learn, grow and excel in our industry.

Overview

3
3
years of professional experience

Work History

Live-In Caregiver

Garden Home Health
06.2023 - Current
  • Enhanced clients'' quality of life by providing compassionate and attentive care.
  • Ensured safety and well-being of clients through rigorous health monitoring and medication administration.
  • Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
  • Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.

Inventory Specialist

Walmart Warehouse
01.2023 - 06.2023
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Cell Phone Tester

Newbreed
01.2022 - 01.2023
  • Improved software quality by designing, developing, and executing comprehensive test plans and cases.
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Collaborated with development teams to resolve defects and improve the overall stability of applications.
  • Enhanced user experience by conducting usability testing and providing recommendations for improvements.

Customer Service Representative

DSS Research
01.2021 - 01.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Bachelor - Legal Studies

University of Phoenix
Tempe, AZ

Skills

  • Microsoft Excel certified
  • Data entry
  • Answering incoming calls
  • Computer Savvy
  • PowerPoint
  • Outlook
  • Personal Care Aide (PCA)
  • Mobile Device Management
  • Hardware Repair
  • Quality Control
  • Warehouse Operations

Timeline

Live-In Caregiver

Garden Home Health
06.2023 - Current

Inventory Specialist

Walmart Warehouse
01.2023 - 06.2023

Cell Phone Tester

Newbreed
01.2022 - 01.2023

Customer Service Representative

DSS Research
01.2021 - 01.2022

Bachelor - Legal Studies

University of Phoenix
Moquiesha Bowens