Microsoft Word Certified
Morella Vela
San Marcos,TX
Summary
- Dependable; knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.
- Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in serving and bartending establishments.
- Proactive Student with superior skills in class management, assignment punctuality. Eager to bring value to any establishment through hard work and commitment to quality. Offering demonstrated success in providing excellent customer service.
Overview
1
1
year of professional experience
Work History
Cashier
Pet's Barn
12.2018 - 10.2019
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Sold and recommended name brand pet food including personal customization meals to help with certain diets and breeds of dogs and cats
- Work with customers answering all questions and offering animal care advice
- Keep store, aquariums, animal cages clean, and look after the health of the pets for sale. Stock shelves, order products from distributors, and maintain records of the animals and products.
- Restocked, arranged and organized merchandise in all aisles to drive product sales
- Answered questions and queries about store policies and concerns to support positive customer experiences
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Education
Associates of Multidisciplinary Studies in Science - Biology
El Paso Community College
El Paso, TX05-2020
Bachelor of Arts - Animal Science
Texas State University
San Marcos, TXCurrent
Skills
- Maintain a high GPA
- Online etiquette skills
- Proficient User in Microsoft Excel, Powerpoint
- Professional Animal Care Handling
- Livestock Palpations
Software
Timeline
Cashier
Pet's Barn
12.2018 - 10.2019
Associates of Multidisciplinary Studies in Science - Biology
El Paso Community College
Bachelor of Arts - Animal Science
Texas State University
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