Mahmmod Yusuf
Atlanta,GA
Summary
Reliable and detail-oriented Medical Courier with years of experience transporting medical specimens documents, and equipment in compliance with HIPAA regulations. Skilled in route optimization, client communication, and maintaining delivery logs. Strong commitment to safety, confidentiality, and on-time service.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Mahmood Yusuf
- 01.2025
- Transported packages and maintained a 100% on-time record
- Conducted vehicle inspections and upheld company safety policies
Medical Courier
Oak VA Clinic
01.2024 - 01.2025
- Delivered medical supplies, records, and specimens to hospital and Labs
- Maintained daily delivery logs and verified chain-of-custody
- Ensured safe and timely transport of time-sensitive materials
- Delivered medical supplies and documents efficiently between facilities.
- Ensured compliance with safety protocols during transport operations.
- Maintained accurate records of deliveries and pickups for accountability.
- Monitored vehicle maintenance to ensure reliability and safety standards.
- Streamlined delivery processes, improving overall efficiency of service operations.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Provided exceptional customer care by responding promptly to inquiries, addressing concerns efficiently, and maintaining open lines of communication with all parties involved in the shipping process.
- Reduced transportation costs through effective fuel management and regular vehicle maintenance checks.
- Minimized delivery errors, carefully verifying recipient information and delivery contents.
- Reduced risk of specimen contamination, meticulously following handling guidelines.
- Maintained strict adherence to safety protocols during transport, ensuring specimen integrity.
- Increased efficiency in delivery routes, streamlining operations and minimizing transport times.
- Supported patient confidentiality by complying with HIPAA regulations during all deliveries.
- Tailored delivery approaches to accommodate sensitive or urgent medical shipments.
- Conducted routine vehicle maintenance checks to ensure safety and reliability of transport.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Communicated with dispatch and customers for accurate delivery information.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Delivered packages to customer doorsteps and business offices.
- Obtained signatures for delivery documents and packages.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
Auto Transport Driver
BEEJAY Auto
10.2013 - 12.2023
- Operated various vehicle types, ensuring safe transport of automobiles across designated routes.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Navigated efficiently using GPS technology to optimize delivery routes and minimize delays.
- Maintained accurate records of mileage, fuel usage, and delivery schedules for reporting purposes.
- Communicated effectively with dispatchers to coordinate pickup and delivery times.
- Resolved logistical issues promptly, ensuring timely deliveries and customer satisfaction.
- Maintained excellent safety records with thorough pre-trip inspections and adherence to company safety policies.
- Complied with all federal regulations regarding hours of service, rest breaks, and logbooks, ensuring legal operation at all times.
- Adapted to various weather conditions by adjusting driving strategies accordingly to maintain safety while meeting deadlines for vehicle deliveries.
- Conducted routine maintenance checks on the transport trailer to identify potential issues before they escalated into major problems.
- Boosted client retention with exceptional communication skills, providing regular updates on delivery status and addressing any concerns promptly.
- Collaborated with dispatchers to ensure accurate scheduling and coordination of vehicle pickups and deliveries.
- Demonstrated professionalism by maintaining a clean appearance and courteous demeanor when interacting with clients or other drivers.
- Developed strong relationships with clients through effective communication skills, resulting in repeat business opportunities for the company.
Education
Associate of Science - Mechanics
Aviation Institute of Maintenance
Norfolk, MA11-2020
Skills
- Medical specimen & supply transport
- HIPAA compliance
- Chemotherapy Drug Transportation
- Route planning & GPS navigation
- Time management
- Customer communication
- Vehicle maintenance
- Documentation & logs
- Valid Driver's license
- Teamwork and collaboration
- Customer service
- Positive attitude
Timeline
Medical Courier
Oak VA Clinic
01.2024 - 01.2025
Auto Transport Driver
BEEJAY Auto
10.2013 - 12.2023
Delivery Driver
Mahmood Yusuf
- 01.2025
Associate of Science - Mechanics
Aviation Institute of Maintenance