Morgan Allen
Chicago ,IL
Summary
Experienced CNA with over 7 years of experience in caregiving.
Excellent reputation for resolving problems and improving customer satisfaction.
Skilled Mental Health Technician with extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Conscientious Social Services Director promoting extensive career meeting with community members to understand local needs. Smart employee with expertise overseeing programs and managing budgets. Ready for new position that involves successfully handling various tasks in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Case Manager
Carolina Therapeutic Services
Chicago, Illinois
09.2022 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Provided referrals to appropriate health care providers or other community resources.
PRN CNA
Clipboard Health
Chicago, IL
04.2017 - Current
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Educated patients and family members on best home care practices for healing and recovery.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Mental Health Professional
Albany Care
Evanston, IL
01.2019 - 04.2024
- Delivered group therapy sessions focused on specific mental health topics, fostering peer support amongst participants and promoting skill development.
- Maintained strong working relationships with community organizations to facilitate referrals and provide comprehensive resources for clients'' ongoing care needs.
- Increased client retention rates by consistently demonstrating empathy, professionalism, and a commitment to excellent patient
Education
High School - All Studies
South Land College Prep
Richton Park, IL05.2019
Associate Degree In Nursing - Nursing
Verve College
Oak Brook, ILSkills
- P>Cpi
- P>Suicide prevention
- P>Bls
- P>Behavior management
- P>Care plan
- P>Discharge plan
- P>Crisis prevention
- P>Catheter care
- P>Patient care
- P>Feeding assistance
- P>Cpr certified
- P>Medical terminology
- Utilization review
- Records Management
- Discharge Planning
- Care Coordination
- Community Outreach
- Case Management
- Utilization criteria
Timeline
Case Manager
Carolina Therapeutic Services
09.2022 - Current
Mental Health Professional
Albany Care
01.2019 - 04.2024
PRN CNA
Clipboard Health
04.2017 - Current
High School - All Studies
South Land College Prep
Associate Degree In Nursing - Nursing
Verve College