Morgan Anderson
Odenton,MD
Summary
A detail-oriented & fast learning team player who has the ability to handle multiple task simultaneously while maintaining accuracy and organization. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Hostess/Cashier
Green Turtle Bar And Grill
04.2024 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously and accurately.
- Handled high-pressure situations while maintaining a calm demeanor.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Amazon Flex
Amazon
11.2023 - 04.2024
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Host/Carry-Out
Ledos
06.2022 - 11.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Hotel Housekeeper
Rod N Reel Resort And Spa
05.2022 - 10.2022
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Shift Leader
Dunkin' Donuts
04.2021 - 03.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
High School Diploma -
Northern High School
Owings, MD06.2023
Skills
- Microsoft Office
- Customer Service
- Effective Multitasking
- Time Management
- Leadership
- Financial Reporting
Timeline
Hostess/Cashier
Green Turtle Bar And Grill
04.2024 - Current
Amazon Flex
Amazon
11.2023 - 04.2024
Host/Carry-Out
Ledos
06.2022 - 11.2023
Hotel Housekeeper
Rod N Reel Resort And Spa
05.2022 - 10.2022
Shift Leader
Dunkin' Donuts
04.2021 - 03.2022
High School Diploma -
Northern High School
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