Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Tap Plastics
03.2022 - 10.2022
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Helped clients with their custom projects by reviewing and drawing up ideas for them.
Prepared merchandise for sales floor by pricing or tagging.
Ski Instructor
Adventurous Sports
09.2020 - 11.2021
Detailed factors such as weather, incidents and aid rendered in daily reports to management.
Improved operations through consistent hard work and dedication.
Resolved problems, improved operations and provided exceptional service.
Ordered, maintained and distributed supplies and inventory.
Sales Associate
Pier One Imports
11.2018 - 12.2019
Developed, marketed and sold full range of products and support services.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Tracked stock using company inventory management software.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Monitored service after sale and implemented quick and effective problem resolutions.
Sales Associate
Banana Republic
05.2016 - 07.2017
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Developed, marketed and sold full range of products and support services.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Completed orders and organized product deliveries to meet customer timetables.
Prioritized tasks and projects to meet tight deadlines.