Morgan Bauman
Columbia,SC
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Tombo Grille
Columbia, SC
10.2024 - Current
- Refined skills in providing excellent customer experiences in a fine dining atmosphere.
- Utilized suggestive selling to increase guest check average
- Discussed guests dietary needs and preferences to improve guest experience
- Resolved guest inquiries and complaints promptly, contributing to positive dining experiences.
Server
Pasta Fresca
Columbia, SC
08.2023 - 10.2024
- Provided excellent customer service in a fast paced environment of up to 50 guests per evening.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining high service standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Host
Mr. Friendly's New Southern Grille
Columbia, SC
08.2021 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Hospitality Management
University of South Carolina
Columbia, SC12-2025
Skills
- Exceptional customer service
- Food and Beverage sales
Timeline
Server/Bartender
Tombo Grille
10.2024 - Current
Server
Pasta Fresca
08.2023 - 10.2024
Host
Mr. Friendly's New Southern Grille
08.2021 - 08.2023
Hospitality Management
University of South Carolina