Morgan Bjorkman
Jefferson,MA
Summary
Dedicated and reliable professional with over 6 years of experience working with children and prior experience as a restaurant host/busser. Known for strong communication skills, being reliable, organization, and creating welcoming environments.
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Daycare Assistant Teacher
Kidoodle Learning Center
Holden, MA
01.2022 - Current
- Assisted lead teacher in creating and implementing age-appropriate lesson plans
- Provided a safe and nurturing environment for children
- Supervised indoor and outdoor activities
- Assisted with meals and maintained cleanliness
- Supported children’s learning and development
- Collaborated with staff to maintain an organized classroom
- Built strong relationships with parents through communication
- Supported classroom activities by preparing educational materials and setting up learning stations.
Host/Busser
The Harvest Grille
Holden, MA
04.2021 - 09.2021
- Greeted and welcomed guests, creating a friendly atmosphere
- Managed reservations and seating efficiently
- Communicated with kitchen staff to ensure smooth service
- Maintained cleanliness of host stand
- Provided accurate wait times to guests
- Monitored dining area for cleanliness and restocked supplies as needed.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
Early Childhood Education
Worcester State University
Worcester, MA09.2027
High School Diploma -
Wachusett Regional High School
Jefferson06.2023
Skills
- Customer Service
- Communication
- Problem Solving
- Teamwork
- Conflict Resolution
- Organization
- Adaptability
- Reservation Management
- Multitasking proficiency
- Effective time management
Certification
- EEC Certification
- CPR Certification
- First Aid Certification
Timeline
Daycare Assistant Teacher
Kidoodle Learning Center
01.2022 - Current
Host/Busser
The Harvest Grille
04.2021 - 09.2021
Early Childhood Education
Worcester State University
High School Diploma -
Wachusett Regional High School