Morgan Bowen
LMSW
Leawood,KS
Summary
Dynamic social worker with extensive experience at Advent Health Shawnee Mission Hospital, skilled in bio-psychosocial assessments and advocacy. Proven track record in developing tailored discharge plans and enhancing patient care through interdisciplinary teamwork. Passionate about improving healthcare access and outcomes, while effectively managing client needs and fostering communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Social Worker
Advent Health Shawnee Mission Hospital
Shawnee Mission
04.2021 - Current
- Conduct bio-psycho-social assessments on all patients
- Developed individualized care plans in collaboration with healthcare teams.
- Collaborate with medical team to develop discharge plans for patients
- Coordinated community resources and services for patient support and discharge planning.
- Facilitated access to community referrals, enhancing healthcare resource utilization.
- Provide education to patients and families of services available to them to minimize hospital readmissions and to improve their access to healthcare resources to improve their quality of life
- Educated patients and families on available social services and community resources.
- Communicated effectively with referral sources concerning client progress and status updates in order to ensure continuity of care upon discharge from the facility.
- Advocated for patient rights and access to necessary healthcare services.
- Advocated for patient rights and services within the healthcare system.
- Worked closely with local agencies such as Children Services or Adult Protective Services when necessary.
- Addressed barriers to care, including transportation, financial issues, and language barriers.
- Set up post hospital services including; home health, hospice, palliative care, skilled nursing home placements, acute rehab placements, IV infusions, as well as a number of community referrals to assist patients and families
- Educated healthcare staff on social work policies and best practices for patient care.
- Documented case notes and maintained accurate records of patient interactions.
- Provided crisis intervention for patients and families during difficult situations.
- Offer emotional support to patients and families struggling with a multitude of healthcare issues
- Utilized evidence-based practices to inform interventions and care plans.
- Liaised with community agencies to enhance service provision and referrals.
- Maintained confidential case documentation.
- Assisted in the development of hospital policies related to patient care and social services.
- Liaised with community agencies to enhance service provision and referrals.
- Assisted in the development of hospital policies related to patient care and social services.
- Addressed barriers to care, including transportation, financial issues, and language barriers.
Social Worker
Menorah Medical Center
Overland Park
02.2016 - 02.2019
- Conducted bio-psycho-social assessments for patients, facilitating tailored discharge plans.
- Collaborated with interdisciplinary teams to develop tailored discharge plans.
- Developed proactive service plans aimed at decreasing readmissions for high-risk patients.
- Established comprehensive post-hospital services including home health, IV antibiotics, and dialysis.
- Coordinated transportation and community referrals to enhance patient transitions.
- Facilitated effective communication between patients, families, and healthcare providers.
- Provided emotional support and education on hospice and palliative care options.
- Managed hotline cases reporting suspected neglect or abuse, ensuring timely intervention by state authorities.
Patient Coordinator
Midwest Migraine Surgery Center
Olathe
03.2011 - 12.2015
- Coordinated delivery of patient-centered care through screening assessments, patient education, care coordination, and insurance pre-authorization to enhance patient experience.
- Educated patients and families on patient care coordinator role, initiated care plans, and provided educational information alongside direct care providers to improve understanding and engagement.
- Coordinated patient appointments and managed scheduling efficiently.
- Communicated with patients to gather medical histories and relevant information.
- Assisted medical staff by preparing patient records and documentation.
Social Worker
Research Medical Center
Kansas City
08.2008 - 02.2011
- Managed diverse caseloads across Mother Baby Unit, Labor and Delivery, neonatal ICU, Ortho, Neurology, MICU, and SICU, ensuring comprehensive patient support.
- Coordinated outpatient community services including home health, IV antibiotics, wound care, and mental health appointments.
- Arranged acute rehab and nursing home placements while educating patients and families about options.
- Rendered comprehensive support throughout referral processes for patients and families.
- Assisted uninsured patients in accessing essential resources, including prescription programs and medical bed availability at shelters.
- Guided palliative care team conversations, helping families make informed end-of-life decisions.
- Developed and enforced policies and procedures, enhancing department performance and service delivery.
- Coached staff on effective interviewing and training techniques to improve team competency.
Domestic Violence Hospital Based Advocate
Rose Brooks Center
Kansas City
05.2008 - 08.2008
- Educated patients on domestic violence, community resources, and provided emotional support and crisis intervention, including risk assessments and safety planning.
- Organized forensic documentation of injuries and completed legal forms for patients across 6 metropolitan area hospitals to support legal processes.
- Mentored and trained new hospital employees on domestic violence protocols and Bridge Program to enhance service delivery.
- Provided case management services to new clients for effective resource allocation.
Education
Master’s Degree - Social Welfare, Advanced Standing Program
08-2008
4.0 GPA
Bachelor’s Degree - Social Welfare
Skills
Bio-psychosocial assessments
Strengths-based therapy
Treatment Planning
Client needs assessment
Advocacy for patients
Interdisciplinary teamwork
Conflict management
Communication effectiveness
References
References available upon request.
Certification
Licensed Master Social Worker, Kansas, Behavioral Sciences Regulatory Board
Timeline
Social Worker - Advent Health Shawnee Mission Hospital
04.2021 - Current
Social Worker - Menorah Medical Center
02.2016 - 02.2019
Patient Coordinator - Midwest Migraine Surgery Center
03.2011 - 12.2015
Social Worker - Research Medical Center
08.2008 - 02.2011
Domestic Violence Hospital Based Advocate - Rose Brooks Center
05.2008 - 08.2008
University of Kansas - Master’s Degree, Social Welfare, Advanced Standing Program
University of Kansas - Bachelor’s Degree, Social Welfare