Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Brenneman

Medina,OH

Summary

A highly motivated and detail-oriented Business student with a strong interest in Human Resources seeking an internship position to apply academic knowledge and gain hands-on experience in HR operations, recruitment, employee relations, and organizational development.

Overview

2
2
years of professional experience

Work History

Team Member

Falcon Outfitters
09.2023 - 05.2024
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Manager on Duty

Falcon Outfitters
08.2024 - Current
  • Trained new employees on job duties and company policies.
  • Resolved customer complaints in a professional manner.
  • Audited cash registers at the end of each shift for accuracy.
  • Interacted with customers regularly to ensure their needs were met.

Team Member

Fireworks Planet
06.2024 - 08.2024
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.

Manager

Fireworks Planet
05.2025 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Education

Bachelor of Science - HR Management

Bowling Green State University
Bowling Green, Ohio
05.2027

Skills

  • Microsoft Office: Proficient in Word, Excel, PowerPoint
  • Communication: Excellent written and verbal communication skills
  • Teamwork: Strong ability to work collaboratively in team settings
  • Problem-Solving: Analytical thinking and problem-solving skills

Timeline

Manager

Fireworks Planet
05.2025 - Current

Manager on Duty

Falcon Outfitters
08.2024 - Current

Team Member

Fireworks Planet
06.2024 - 08.2024

Team Member

Falcon Outfitters
09.2023 - 05.2024

Bachelor of Science - HR Management

Bowling Green State University

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Morgan Brenneman