Morgan Brodeur
West Springfield,MA
Summary
Motivated Assistant Manager with solid experience in retail team leadership, department management and grocery operations. Proven inventory management and merchandising skills.
Overview
24
24
years of professional experience
Work History
Retail Trade Sales Representative
FIJI Water
Los Angeles, CA
03.2022 - Current
- Assisted in developing marketing strategies to increase brand awareness within target markets.
- Prepared sales presentations for potential buyers and existing clients.
- Identified new market opportunities for products or services offered by the company.
- Participated in training sessions to stay up-to-date on product knowledge.
- Attended trade shows, conferences, and other events to promote products and services.
- Analyzed customer needs to ensure that appropriate solutions were provided.
- Organized store by returning merchandise to proper areas and restocked displays.
Assistant Grocery Manager
Big Y World Class Market
Westfield, , MA
05.2019 - 03.2022
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Lead by example and take responsibility for all actions to drive a culture of performance excellence.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Resolved customer complaints in a professional manner while adhering to company policy.
- Provided customers with assistance in locating items within the store.
- Conducted regular inventory audits to ensure accuracy of stock counts.
Night Crew Manager
Stop & Shop
Springfield, MA
04.2001 - 04.2019
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Planned out daily tasks and coordinated schedules to handle forecasted demand.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Trained and supervised staff members.
- Mentored and supported new employees to maximize team performance.
- Stocked shelves and racks and placed displays in key areas to attract customers to store.
Education
High School Diploma -
Hampshire Regional High School
Westhampton, MA06.1996
Some College (No Degree) - Criminal Justice
Holyoke Community College
Holyoke, MASkills
- Issue and Conflict Resolution
- Training and Mentoring
- Inventory Merchandising
- Project Planning
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Promoted from specialist to assistant grocery manager, in less than 12-months.
- Recognized as Employee of the month for outstanding performance and team contributions.
Timeline
Retail Trade Sales Representative
FIJI Water
03.2022 - Current
Assistant Grocery Manager
Big Y World Class Market
05.2019 - 03.2022
Night Crew Manager
Stop & Shop
04.2001 - 04.2019
High School Diploma -
Hampshire Regional High School
Some College (No Degree) - Criminal Justice
Holyoke Community College
Similar Profiles
Samisoni BolanavanuaSamisoni Bolanavanua
Truck Driver at Fiji WaterTruck Driver at Fiji Water
Cecilia RussellCecilia Russell
ACCOUNTS RECEIVABLE MANAGER at FIJI WATER COMPANY, LLC, FIJI WaterACCOUNTS RECEIVABLE MANAGER at FIJI WATER COMPANY, LLC, FIJI Water
Sireli TabaceSireli Tabace
Technical Assistant at Water Authority of FijiTechnical Assistant at Water Authority of Fiji