Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Morgan Burden

Morgan Burden

Las Vegas,NV

Summary

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Dutch Bros
03.2023 - Current
  • Prioritizing speed, quality, and service to all customers
  • Memorized complete menu within 2 months
  • Create a positive and memorable experience with colleagues
  • Quickly gained regulars and over 100 repeat customers
  • Educate customers on the menu
  • Works efficiently and effectively in very high volume/ pressure situations
  • Quickly kept up with new seasonal drinks
  • Upsold drink add-ons
  • Very attentive to the cleanliness and inventory of the stand
  • Was asked to promote several times, but didn't' see myself growing with this company

Shift Lead

Mod Pizza
07.2019 - 06.2022
  • Promoted to shift lead after 6 months
  • Set a positive atmosphere for customers and coworkers
  • Greeted every guest
  • Resolved all customer issues and concerns
  • Delegated roles to staff
  • Responsible for inventory and placed orders for the store
  • Mentorship and training for new hires
  • Counted cashier drawers at the end of shifts
  • Was on general manager promotion path until relocation to Las Vegas

Education

Bartender Certificate -

ABC Bartending School
Las Vegas
05-2025

High School Diploma -

Branham High School
San Jose, CA
06-2019

Skills

  • Easy to manage
  • Great communicator
  • Fast learner
  • Very calm under pressure
  • Comfortable in high volume environments
  • Very approachable and personable
  • Excellent time management
  • Always working during slow times

Certification

TAM Card Certified

Timeline

Barista

Dutch Bros
03.2023 - Current

Shift Lead

Mod Pizza
07.2019 - 06.2022

Bartender Certificate -

ABC Bartending School

High School Diploma -

Branham High School

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