Morgan Burkhart
Winnebago,IL
Summary
Professional senior adjuster, focus on claims evaluation and resolution. Adept at analyzing complex information, negotiating settlements, and ensuring compliance with regulations. Known for strong teamwork and adaptability, driving results in fast-paced environments. Skilled in customer communication, conflict resolution, and decision-making.
Overview
17
17
years of professional experience
Work History
Senior Crop Claims Adjuster
Country Companies
Winnebago, IL
01.2019 - Current
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments and policy coverage.
- Substantiated legitimate claims and denied unjustified claims.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Documented all investigation activity and presented reports to management.
- Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
- Followed up with insured individuals regarding premium and deductibles payments.
Bookkeeper
Burk's Custom Farming & Trucking
Winnebago, IL
01.2010 - 07.2021
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments and policy coverage.
- Substantiated legitimate claims and denied unjustified claims.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Documented all investigation activity and presented reports to management.
- Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
- Followed up with insured individuals regarding premium and deductibles payments.
Education
High School Diploma -
Winnebago High School
Winnebago, IL2015
Associate of Arts - undefined
Rock Valley College
Rockford, IL2018
Marketing -
Rasmussen College
Rockford, IL2019
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Decision-making
- Settlement negotiation
- Damage assessment
- Best practices implementation
- Problem-solving
- Empathy and patience
- Data entry
- Team leadership
Additional Information
- Claims Adjuster Certication
- CAP certified
- Authorized to work in the US for any employer
References
Hannah Winter - Coworker- (815) 494-3802
Timeline
Senior Crop Claims Adjuster
Country Companies
01.2019 - Current
Bookkeeper
Burk's Custom Farming & Trucking
01.2010 - 07.2021
Associate of Arts - undefined
Rock Valley College
High School Diploma -
Winnebago High School
Marketing -
Rasmussen College