Morgan Burrells
Mobile
Summary
Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Instructor
Universal Cheerleaders Association
02.2023 - Current
- Boosted team performance by providing individualized support and targeted feedback.
- Ensuring coach and athlete satisfaction with instruction and choreography.
- Managed efficient scheduling of practice sessions to optimize the use of available facilities and resources while accommodating the needs/preferences of squad members.
- Increased team cohesiveness with tailored team-building activities for optimal on-field collaboration.
Front of House Employee
Chick-fil-A
05.2020 - 08.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
Education
No Degree - Nursing
University of South Alabama
Mobile, AL05-2026
High School Diploma -
Calera High School
Calera, AL05-2022
Skills
- Strong communication skills
- Public speaking
- Group and individual instruction
- Collaborative team player
- Conflict resolution
- Positive demeanor
- Attention to detail
Certification
- Basic Life Support Certification (BLS)
Timeline
Instructor
Universal Cheerleaders Association
02.2023 - Current
Front of House Employee
Chick-fil-A
05.2020 - 08.2022
No Degree - Nursing
University of South Alabama
High School Diploma -
Calera High School
Similar Profiles
Sasha PayneSasha Payne
Summer Staffer at Universal Cheerleaders AssociationSummer Staffer at Universal Cheerleaders Association
Jermani KeaJermani Kea
Staff Instructor at Universal Cheerleaders AssociationStaff Instructor at Universal Cheerleaders Association
Isabelle WelkIsabelle Welk
Cheer Instructor at Universal Cheerleaders AssociationCheer Instructor at Universal Cheerleaders Association